MuleSoft Strategic Solution Engineer -Consumption Lead

at  Salesforce

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Job Category
Sales
Job Details

ABOUT SALESFORCE

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We’re looking for a strategic growth-focused Consumption Lead to retain, grow, and enable MuleSoft’s largest customers to fully apply the MuleSoft Anypoint Platform to achieve their business outcomes.

As a Consumption Lead you will report to Senior Director, Consumption which sits under MuleSoft Solution Engineering. You will be responsible for setting the strategic direction and consumption usage of a strategic set of priority accounts primarily focused on:

• Account Growth
• Responsible for credit drawdown of initial use cases sold and for expansion of additional use cases to drive account growth in consumed credits within initial and other LOBs
• Proactively discovering and pitching new use cases within same line of business with customers as well as extending to other lines of business
• Engaging in implementation roadmap/challenges and their implications on potential use case expansion in the future
• Technical Expertise
• Understanding customers’ IT infrastructure and business requirements/ use case roadmap
• Creating, owning, and driving technical POCs and demos for expansion use cases within initial and other LOBs
• Partner management
• Creating a path to accelerate and expand consumption and utilization of MuleSoft within each customer by engaging and influencing a variety of external audiences (technical, LOB) at all levels of the organization (from CxO to developer)
• Engaging with internal business & technical collaborators (e.g., implementation partner, prof. services, technical architect, sales, customer success)
• The ideal candidate will be equally passionate about MuleSoft solutions, customer outcomes, and inspiring a team.

Minimum requirements

• 5-10 years of customer-facing experience in technical solutions sales, technical architecture, or consulting role
• Deep technical knowhow on data architecture & conversant in business language
• Experience driving sales & expansion strategies with Enterprise customers including a deep understanding of utilization and consumption models, plays, and importance
• Ability to build relationships with wide range of customers, incl. IT and LOB

Preferred requirements

• Familiar with Salesforce cloud ecosystem (Salesforce product certifications are a plus)
• Familiarity with solution-based approach to selling

Accommodations
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We warmly invite applications from individuals with a severe disability status (Schwerbehinderung). Salesforce is committed to equality and creating a workplace that reflects society. We set ambitious goals for representation, emphasize accessibility and inclusion, and continuously learn and improve. Learn more about our inclusion initiatives here (https://www.salesforce.com/company/accessibility/workplace-resources/#ally-sf-benefits). In 2019, Salesforce joined The Valuable 500 to champion disability inclusion in business leadership.
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Salesforce welcomes all.

• Account Growth
• Responsible for credit drawdown of initial use cases sold and for expansion of additional use cases to drive account growth in consumed credits within initial and other LOBs
• Proactively discovering and pitching new use cases within same line of business with customers as well as extending to other lines of business
• Engaging in implementation roadmap/challenges and their implications on potential use case expansion in the future
• Technical Expertise
• Understanding customers’ IT infrastructure and business requirements/ use case roadmap
• Creating, owning, and driving technical POCs and demos for expansion use cases within initial and other LOBs
• Partner management
• Creating a path to accelerate and expand consumption and utilization of MuleSoft within each customer by engaging and influencing a variety of external audiences (technical, LOB) at all levels of the organization (from CxO to developer)
• Engaging with internal business & technical collaborators (e.g., implementation partner, prof. services, technical architect, sales, customer success)
• The ideal candidate will be equally passionate about MuleSoft solutions, customer outcomes, and inspiring a team