Network Operations Data Centre Engineer (Wynyard)

at  DXC Technology

JOB DESCRIPTION:

Working as part of an established team, the role involves working across 2 large data centres in the north east of England providing onsite IT infrastructure support. The role is predominantly based in Wynyard but with travel to Doxford also required. The core duties of the engineer will involve racking and stacking of hardware, structured and patch cable installations (fibre and copper) and Incident support, however the role is varied and the engineer will be involved in most aspects of the day to day running and support of the IT hardware within the data centre environment. This is a dayshift role with on-call required.

• Installation/Move/Add/Change tasks for scheduled work.
• On-site operational support for break fix incidents.
• Patching and structured cabling installations and decommissions.
• Base configs of multivendor IT equipment to allow devices to be remotely connected to.
• Troubleshooting connectivity issues including trunk cabling, patching and configuration issues.
• Coordinate and manage escalations for data issues with supplementary service providers performing additional data services.
• Support IMAC work where they are requirements for this to be supported out of hours.
• Maintain and create data centre documentation including patch schedules and asset inventories.
• Role may require travel between 2 data centres, less than 30 miles apart, to support onsite tasks where required