OFFICER

at  Canon

JOB DESCRIPTION

• Conduct On-Site and On-Line Training to ensure customers are familiar with the features of our products.
• Conduct On-Site customer visitation to promote the value of our products.
• Help the sales team with upselling, cross-selling, and renewals.
• Liaise Delivery & Training schedule with customers.
• Professionally resolves product, service issues and complaints.
• Act & liaise with relevant departments in event of any issues and complaints from customers.
• Assist in creating training materials for the department.
• Accomplishes customer service and organization mission by completing related results as needed.

EDUCATION / EXPERIENCE

• At least GCE ‘A’ level or ITE in any discipline.
• No Experience required
• Possesses a patient, friendly and pleasant attitude.

SPECIFIC SKILLS (KNOWLEDGE, SKILLS AND ABILITIES)

• Experience in customer service or related field will be advantage.
• Aptitude with positive disposition is preferred.
• Possess good work ethics and good team player.
• Ability to communicate/ listen clearly and professionally

Please refer the Job description for details