Onboarding Associate II

at  Allstate

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

JOB DESCRIPTION

Supports Allstate Sales & Service Agents and Claims Advisors through the coordination and execution of the Onboarding process for all Agents/Advisors across Canada and work closely with the Licensing Coordinator, HR Recruiters, IT as well as facilitator to ensure Agent/Advisor Onboarding experience as well as Licensing are completed within the prescribed timeframes.

ACCOUNTABILITIES

• Oversee and support the coordination of employee onboarding, licensing and program delivery initiatives across Canada.
• Continually seek ways to improve ease of administration and activation.
• Monitor and report on program effectiveness to achieve optimal onboarding and learning value.
• Partner and consult with Managers to explore alternatives and options when onboarding challenges are surfaced.
• Coordinate deployment of ACG laptop
• Coordinate external licensing webinar registrations
• Invoices payment
• Manage contract with Procurement/vendor
• Updating document on the Source
• Coordinate Agent/Advisors system accesses

EXPERIENCE

• 2+ years in an administrative role.

EDUCATION & EXPERIENCE (IN LIEU)

• University degree/College diploma or equivalent work experience
• Proficiency in MS Office programs (Excel, Visio, PPT)
• Strong organizational skills
• Ability to multi-task and prioritize tasks
• Proactive approach to problem solving with strong decision making skills
• Must be able to meet deadlines in a fast-paced quick changing environment
• Knowledge working with SharePoint
• Strong communication (verbal and written)
• Attention to detail
• Building relationships
• Bilingual in English and French is mandatory.

SKILLS

Customer Centricity, Digital Literacy, Inclusive Leadership, Learning Agility, Results-Oriented
Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.
You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live.

• This job does not have supervisory duties.