Operations Associate - EST

at  Maze

ABOUT MAZE

Maze is a Series B-funded startup building the future of product research for modern teams. We’re backed by some of the world’s best funds and are a fully remote team working across 35+ countries.

INCLUSIVITY AND PAY

At Maze, we are dedicated to building an equitable, inclusive, and authentic workspace. Unique and diverse perspectives are welcomed, and continuous growth is encouraged. We believe that people are more than their resumes, so if your past experience looks different than the criteria listed, we’d still love to hear from you. We appreciate and celebrate non-traditional life routes and encourage you to apply should you connect with a job description or the Maze culture.
Maze values transparency and it enables us to approach compensation equitably across the world. We are informed by data and regularly check our salary ranges (either United States or Rest of World) against other venture backed companies. Additionally, we are proud of our holistic and generous benefits offerings, included in every compensation package.
We typically target the low - mid point of the salary range to allow room for growth within the role. Your salary is dependent upon many factors, including years of experience, expertise, etc. During your first interview, you can expect to have an open conversation with your recruiter regarding your compensation expectations.

PLEASE NOTE THAT THIS ROLE IS OPEN EXCLUSIVELY TO CANDIDATES BASED IN THE EASTERN TIME ZONE WITHIN THE U.S. AND CANADA. DUE TO THE NATURE OF OUR WORK AND COLLABORATION REQUIREMENTS, APPLICATIONS FROM OTHER LOCATIONS WILL NOT BE CONSIDERED. WE APPRECIATE YOUR UNDERSTANDING AND INTEREST!

We are looking to build out our Operations team. In this role, you will work with prospects, customers and partners to help our users recruit the right participants for their studies. You will be the center of our marketplace, where customers come to us with recruitment needs and we fulfill these through our network of partners.
You will be instrumental in delivering value to our customer and shaping the future of our recruitment business.
This is a 0 1 role which is best suited for a highly ambitious generalist, who enjoys talking to customers, solving problems, and building processes to scale.

WHAT YOU’LL DO:

• Serve as the product expert for our panel recruitment business
• Partner with Sales and join customer calls to size customer recruitment needs, and assess our ability to deliver via our network of partners
• Gather recruitment requirements and estimate the difficulty to recruit based on available information (e.g market sizing)
• Build processes to improve efficiency of our model
• Work with partner to identify supply gaps, and build more supply when required
• Inform our roadmap and pricing