Operations Associate

at  The Center For International Education Inc

EXPERIENCE YOU BRING:

• Bachelor’s Degree in Education, Foreign Language, Global/International Studies or related field, or equivalent related work experience.

• Recent graduate - 2 years of experience in administration.

• Academic or professional experience with project management preferred.
• Experience working with Google Suite and Salesforce strongly preferred.
• Intermediate language skills in Spanish and/or Mandarin required.
• High-level interpersonal skills and ability to work effectively as a team player.
• Strong attention to detail; organizational, time management, and communication skills (both written and verbal).
• Ability to work strategically and tactically in a fast-paced, dynamic environment.

ABOUT YOU:

• Passionate about learning and welcoming people from all over the world, learning about their culture and sharing your own culture and experiences.
• Love for international adventures - languages, dancing, food, travel, etc.
• We are looking for impact makers who believe in business as a force for good.
• Eager to make a difference for today and tomorrow
• Flexible with your time and energy and willing to expand beyond the day-to-day expectations of your work. (And the company reciprocates with flexibility!)
• Cameras on during zoom meetings - we want to see your smile.
• Believe global education is for everyone!

WHAT YOU’LL LOVE ABOUT US:

Participate Learning is a B Corporation headquartered in Chapel Hill, NC, that partners with K-12 schools and districts to provide cultural exchange teachers, global education, and language immersion programs in Spanish and Mandarin. As part of our B Corp commitment, one of the essential measures of the success of our business is the positive impact we make on our employees. Our work inspires everyone to be change agents, bringing more empathy and connection to the world.

• Attractive benefit coverage for medical, dental, vision
• Company paid long-term, short-term disability and life insurance
• Paid Maternity/Paternity Leave
• Generous Vacation and Separate Sick Time
• Wellness Program
• Adoption Assistance
• Infant-At-Work and Bring Your Dog to Work Program
• Cell Phone Reimbursement
• Fully-Stocked Kitchen
• Onsite Gym
• Volunteer Time Off
• Professional Development Funds
• Tuition Assistance
• Cultural Experience & Milestone benefit every 3 years

Provide daily support to Education Programs throughout all stages of onboarding, implementation and program management.

• Update spreadsheets and databases and maintain department files, including those of a confidential nature.
• Perform data analysis and generate reports regarding program assessments and overall program status on a routine and as needed basis.
• Prepare weekly reports on progress towards meeting program goals and key metrics.
• Support event preparation for program events and new teacher orientations, including scheduling, material preparation, communications, and other tasks.
• Prepare departmental expense reports.
• Assist in the review and communication of instructional materials for Dual Language programs.
• Prioritize administrative tasks, answer telephones & correspondence and complete special projects as assigned.
• Compile, copy, sort, file, update and maintain records of program activities and other activities as needed.
• Manage department interns and assigned tasks.
• Oversee program-related platform needs and developments, including rostering, community development, and customer support.
• Assist in the set-up and communication of assessments for Dual Language programs

LOVE WHAT YOU DO AND WHY YOU DO IT!

Participate Learning is a force for good that connects teachers and students through global education programs to foster human understanding and create peace around the world. We offer purpose-driven, challenging work in a collaborative environment, a flexible and open culture, and encourage employees to pursue their professional and personal passions.

WHAT YOU’LL DO:

Participate Learning empowers educators to further their growth and transform their classrooms through collaborative learning and a global perspective. Participate Learning’s Schools Department works with districts and schools to offer a high-quality language immersion program and a global instruction program. These programs empowers students and teachers to create an impact on a global scale while developing global competencies and language and literacy proficiencies in a second language.
The Operations Associate will support Participate Learning’s department, and will report to the Operations Manager. This position requires someone who possesses professional communication skills while working with a diverse range of internal and external customers. In this role, the Operations Associate will answer program related correspondence and assemble and distribute highly-confidential and sensitive information.
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Provide daily support to Education Programs throughout all stages of onboarding, implementation and program management.

• Update spreadsheets and databases and maintain department files, including those of a confidential nature.
• Perform data analysis and generate reports regarding program assessments and overall program status on a routine and as needed basis.
• Prepare weekly reports on progress towards meeting program goals and key metrics.
• Support event preparation for program events and new teacher orientations, including scheduling, material preparation, communications, and other tasks.
• Prepare departmental expense reports.
• Assist in the review and communication of instructional materials for Dual Language programs.
• Prioritize administrative tasks, answer telephones & correspondence and complete special projects as assigned.
• Compile, copy, sort, file, update and maintain records of program activities and other activities as needed.
• Manage department interns and assigned tasks.
• Oversee program-related platform needs and developments, including rostering, community development, and customer support.
• Assist in the set-up and communication of assessments for Dual Language programs.