PAMB | Executive, Partnerships Distribution Channel Support

at  Prudential Plc

PAMB | Executive, Partnerships Distribution Channel Support
Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
Support Partnership Distribution sales channel on New Business, Policy Servicing, and Claims related matters. Effective control over Penders to ensure New Business proposal turn into production within agreed TAT. Liaise with appropriate department and stakeholder to resolve New Business and Policy Servicing inquiry and issue raised. Advice and provide solution to PD partners and PD sales team on New business and Policy Servicing related inquiry. Assist on proposal and policy servicing application submission and up. Response to inbound call and email from PD partners and PD sales team.

• Key responsibility on Penders management to maximize production capturing for Partnership Distribution.
• Well verse with PD products and process flow to support PD sales channel.
• Response positively to PD partners and PD sales team on their inquiry, request, and issue raised.
• Arrange medical appointment with panel clinic / hospital.
• Respond to email and phone inquiries within stipulated time.