Patient Financial Services Clerk

at  Banner Health

POSITION SUMMARY

This position provides a variety of support services to the Central Services billing, collections and payor unit teams. Responsible for accurate completion of tasks that expedite the billing process and improve customer service. Identifies and distributes all incoming billing claims and attachments to the appropriate unit teams. Obtains and distributes information requested by the payor for reimbursement, such as medical records, Explanation of Benefits and pre-authorization documents. Retrieves payment and transfer documents posted through the Cash Posting Department, sorts and distributes reports and correspondence.

MINIMUM QUALIFICATIONS

High school diploma/GED or equivalent working knowledge.
Based on area of assignment, must posses a valid driver’s license and be eligible for coverage under the company auto insurance policy.
Excellent organization, customer services and critical thinking skills, as well as excellent communication and human relation skills are required. Requires verbal and written communication skills with the ability to exercise tact and diplomacy in dealing with the public.
Accurate keyboarding and ten key data entry skills are required. Must be able to effectively use all common office software applications, spreadsheets, databases and word processing.

PREFERRED QUALIFICATIONS

Basic knowledge of Patient Accounting Terminology, general insurance laws and guidelines, insurance coverage types, and hospital billing procedures preferred. One or more years of business or clerical office work experience.
Additional related education and/or experience preferred.

Please refer the Job description for details