Principal Designer - Creator Ecosystem (all genders)

at  Zalando

CXP CREATOR ECOSYSTEM PRINCIPAL DESIGNER

Location: Helsinki
Contract: Full time
Job Category: Product Design & User Experience
Zalando is Europe’s leading online platform for fashion and lifestyle, connecting 50+ million active customers, brands and partners across 25 markets. Our aspiration is to reimagine fashion for the good of all and be a more sustainable platform that is inclusive by design. Product Design at Zalando is a community of 200+ product designers, content designers, and user researchers.
Zalando’s newly formed Inspiration and Entertainment venture is seeking a Principal Designer to focus on driving the exciting future of its content creator ecosystem and related tooling.
This role sits in the Content Experiences team, which is responsible for building remarkable features and marketable experiences to support Zalando’s vision of being the go-to destination for quality fashion & lifestyle shopping and inspiration.

You have strong foundational UX skills, concept design methods, user research, and workshop facilitation are essential, along with the ability to balance big-picture thinking and craft.

• Define and design the content creator and talent experience – from joining the platform to collaborating with partners to monetize and connect their audience.
• Enable creators and talents to have customers truly experience their lifestyle on the platform.
• Explore, discover and define the entire content tooling experience, creating impactful strategies starting from definition to execution and learning.
• Explore, discover, and define how algorithmic tools can be leveraged in both internal expert and external creator assistance.
• Collaborate closely with the design team focusing on the customer-facing content experiences together defining optimal end-to-end experience.
• Collaborate with cross-functional teams, including Designers, Engineers, Data Scientists, and Product Managers, using creativity and new technologies to explore innovative solutions.
• Serve as a design thought leader by mentoring, sharing best practices, and contributing to the broader design community, while driving impactful, customer-focused design solutions

You are a hands-on seasoned designer with relevant experience designing content tooling with AI-powered solutions that enable creativity and efficiency. You are passionate about designing and delivering step-changing and scalable customer-centric solutions that leverage the latest technological advances.

You have strong foundational UX skills, concept design methods, user research, and workshop facilitation are essential, along with the ability to balance big-picture thinking and craft.

• Define and design the content creator and talent experience – from joining the platform to collaborating with partners to monetize and connect their audience.
• Enable creators and talents to have customers truly experience their lifestyle on the platform.
• Explore, discover and define the entire content tooling experience, creating impactful strategies starting from definition to execution and learning.
• Explore, discover, and define how algorithmic tools can be leveraged in both internal expert and external creator assistance.
• Collaborate closely with the design team focusing on the customer-facing content experiences together defining optimal end-to-end experience.
• Collaborate with cross-functional teams, including Designers, Engineers, Data Scientists, and Product Managers, using creativity and new technologies to explore innovative solutions.
• Serve as a design thought leader by mentoring, sharing best practices, and contributing to the broader design community, while driving impactful, customer-focused design solutions.