Programme Manager

at  Standard Chartered

JOB SUMMARY

Standard Chartered’s Markets business is looking for a Programme Manager. Markets is an essential part of the Corporate and Investment Banking (CIB) business of Standard Chartered Bank spanning across Asia, Africa, the Middle East, the UK and US. Markets business combines an in-depth knowledge of local markets with global products expertise to offer the best financial solutions. It provides reliable access to a wide range of currency markets, accurate local market information, efficient risk management strategies, and capital raising as well as liquidity management solutions for its clients.
The Programme Manager will be responsible for analysing current state, refining key problem statements, and facilitating the design & implementation of solutions. They will also partner with Business, COO, Operations, Technology teams and other internal functions to ensure that there is a credible execution roadmap and be a catalyst for accelerated delivery of outcomes. As a business partner to the Chief Product Owners, ensure the programme is setup for success and manage all aspects of the Programme delivery including ensuring testing and operational readiness is completed prior to go-live.
In this role, the successful candidate will be exposed to a highly dynamic area of Standard Chartered and will be critical in ensuring that the Markets business can continue to service clients in an ever-changing business environment and support business strategy by enabling scalable front-to-back changes required for Market’s key initiatives. Understand the resourcing demands and oversee the allocation to ensure that the Programme is delivering maximum value for the Markets business and its clients, while adhering to good change governance and best practices.
This role will provide the successful candidate with the exposure to the broader Chief Operating Officer community, as well as the Markets business.

SKILLS AND EXPERIENCE

• At least 10 years of experience in managing change and complex front-to-back projects covering scope, planning, financial, resource and risk and issues management
• Proven track record in successfully delivering change in Financial Markets through agile project methodologies
• Knowledge of Financial Markets’ products and previous experience with financial markets trading products directly with front office or functions or as business manager / change manager
• Working experience in Business Process Improvement, Operational Risk and Process Management
• Appropriate certifications, such as PRINCE 2 / PMP / PROSCI
• Flexible and adaptable, able to work in ambiguous situations
• Problem solving and organisation skills with excellent attention to detail
• Interpersonal and relationship building skills to successfully drive initiatives with senior stakeholders
• Analytical thinking with strong business analysis and planning skills; capable of identifying and interpreting a wide range of issues, and a ‘big picture’ understanding

• Manage the day-to-day programme delivery ensuring the delivery teams are setup for success and deliverables closely tracked
• Support Accountable Executives within Markets Business to articulate, design and implement front-to-back product lifecycle. Identify gaps and opportunities, roadmap and investment proposals for product delivery
• Ensure Product strategy is translated into a scalable business architecture delivering streamlined and digitised front to back product lifecycle supported by robust controls
• Run regular Programme cadence ensuring alignment of delivery objectives and constant feedback loop on progress and challenges, removing latency and driving high-performance culture
• Support stakeholders to escalate any critical issues with deliverables and facilitate meetings to resolve impediments and issues
• Manage the scope, schedule and cost of the programme ensuring accurate and sharp status update into various reporting and governance forums
• Manage the resource allocation ensuring the delivery team is setup with the required capabilities and skillsets
• Co-ordinate responses to internal and regulatory requests, ensuring progress against plans is clearly communicated and issues are articulated well
• Partner with Business, Technology and Operations teams to identify the impacted products, systems and processes and be a subject matter expert in helping to identify and drive solutions
• Ensure detailed remediation plans are in place to address impacted products, systems and processes
• Manage, support and motivate their team of Project Managers, Delivery Teams and Product Owners to ensure they achieve immediate and strategic team goals and delivery of project initiatives
• Coordinate testing with users and Technology teams, where relevant