Quality Assurance Analyst at Compliance Hub

at  ING

We are looking for you, if you:

• Have at least 3 years of experience in AML/KYC,
• Have experience in working on different types of clients files including Wholesale, Mid Corp, Private Banking and Mass Retail,
• Have the ability to interpret and implement the latest AML/KYC guidance whilst maintaining a risk-based approach,
• Have a knowledge of topical financial crime issues related to money laundering, sanctions and fraud as well as a good working knowledge of the end-to-end CDD process,
• Have a strong analytical and problem-solving skills and are able to analyze and review large documents to identify key issues and areas of improvement,
• Have the ability to clearly and succinctly express ideas, facts & opinions. Is able to express them fluently both in speaking and writing , supported by appropriate tools,
• Have the ability to identify problems, analyzing key information and making connections, in order to find appropriate solutions,
• Complete tasks and achieves results in a a efficient, timely and high quality manner with a focus on executions and delivery of targets and KPI’s,
• Are fluent in English and Polish (spoken and written).

You’ll get extra points for:

• Prior experience of performing a Quality Assurance role is preferred,
• Intermediate and above in German,
• Ability to identify and escalate red flags accordingly,
• Excellent verbal and written communication skills and are able to work as part of a team.

Your responsibilities:

• Perform 2nd Line of Defense QA reviews of files and provide an independent function to test the quality of files against the Bank Policy and Minimum Standards, in accordance with the Global QA approach, providing feedback to the 1st Line of Defense and highlighting systematic issues within training and procedures,
• Question and investigate the reliability and integrity of data, the validity of conclusions and the appropriateness of assumptions made by the 1st Line of Defense team,
• Perform root cause analysis and make recommendations for addressing identified deficiencies,
• Participate in team discussions on the calibration of findings and build consensus prior to finalizing records of the files tested.

Information about the squad:
ING Financial Crime Compliance (FCC) is looking for a Quality Assurance Analyst to join our Financial Crime Compliance team in Warsaw. This is an unique, though challenging opportunity for experienced professionals to join our team, which is part of the Corporate Compliance department (based in Amsterdam). We are building a brand new ComplianceHub in Warsaw which will help us in further implementation of our modern Compliance strategy. Creation of agile capabilities at this new ComplianceHub will support ING in performing various knowledge based activities in the 2nd line of defense. Being an integral part of the Compliance organization, the team will work closely with our global compliance community. We are looking for top talents in Compliance for teams that are destined to grow over the coming months ING Tech are looking for an individual to join a team of experienced Anti-Money Laundering (AML) professionals. The role is that of a Quality Assurance (QA) Analyst. You will perform QA reviews on completed Customer Due Diligence (CDD) files for Corporate and Retail customers, which include KYC, screening & risk assessment information, summarizing the results, and presenting to the QA Team Lead. You will be expected to identify incorrect decision making related to customer files worked to the KYC policy requirements & Workplace Instructions, question integrity of data and adherence to processing and servicing standards, policies and procedures.
The role naming convention in the global ING job architecture will be “Financial Crime Compliance Specialist III”

• Perform 2nd Line of Defense QA reviews of files and provide an independent function to test the quality of files against the Bank Policy and Minimum Standards, in accordance with the Global QA approach, providing feedback to the 1st Line of Defense and highlighting systematic issues within training and procedures,
• Question and investigate the reliability and integrity of data, the validity of conclusions and the appropriateness of assumptions made by the 1st Line of Defense team,
• Perform root cause analysis and make recommendations for addressing identified deficiencies,
• Participate in team discussions on the calibration of findings and build consensus prior to finalizing records of the files tested