Quote/Order Entry Associate

at  TD SYNNEX

WHAT WE’RE LOOKING FOR

Experience:

• No prior experience necessary.

Education & Certifications:

• High School Graduate with HS Diploma field of study required.
• Associate Degree with Business, IT, or related Field of Study preferred.

Knowledge, Skills & Abilities:

• English proficient (B2+ or above) - both written and verbal
• Proficient in executing instructions and requesting clarification.
• Basic data entry and mathematical skills.
• Effective communication skills, both written and verbal.
• Ability to adjust to change and adapt as needed.
• Comfortable working under stress and pressure.
• Strong multitasking abilities.
• Quick learner with proficiency in technology.
• Basic level computer skills.
• May be required to work shifts based on business needs.
• Professional, office environment; remote work possible.

DON’T MEET EVERY SINGLE REQUIREMENT? APPLY ANYWAY.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for

ABOUT THE ROLE

As a Quote/Order Entry Associate, you will play a crucial role in maintaining and enhancing our partnerships by efficiently managing various operational tasks. Your primary responsibilities will include updating and managing price files, providing entry-level customer response for presales requests including pricing, services and/or deal registrations in support of our vendors.

WHAT YOU’LL DO

• Update and organize price files regularly.
• Address partner queries related to quotes.
• Ensure agreements meet company policies and legal requirements.
• Understand and communicate vendor programs, pricing, and promotions.
• Provide accurate quotes to sales teams and partners.
• Stay updated on vendor quoting policies and collaborate with vendor teams.
• Identify up-sell opportunities with sales teams.
• Manage lead times, delivery schedules, and customer expectations.
• Handle complex deal registration and customer support for pricing models.
• Serve as the main contact for vendor programs and lifecycle management.
• Foster and maintain strong relationships with vendors and manage communication and issue resolution.
• Ensure pricing compliance with vendor agreements.
• Manage and renew contracts to maximize customer retention.