Receptionist / Accounts Receivable Assistant

at  Allied Cooperative

Primary Objectives of Position:

• Maintain office efficiency in a professional orientated manner
• Help achieve the cooperatives missions and goals
• Perform all tasks with outstanding customer service

QUALIFICATIONS:

• Must be 18 years of age or older
• Must be able to sit for long periods of time and have good finger dexterity
• Maintain a positive attitude and have good verbal and written communication skills
• Must have excellent customer service skills
• Prior finance experience or education is preferred.

• Handling all communications involving customers and inquiries.
• Answer telephone in a courteous manner and be able to solve basic customer issues professionally.
• Route telephone calls to the appropriate person/department.
• Greet customers with friendly and courteous manner.
• Communicate effectively, keep accurate records, perform administrative tasks.
• Maintain a positive attitude that promotes teamwork and creates a favorable image of the cooperative.
• Be knowledgeable about the functions of all departments to properly assist with customer questions.
• Handle correspondence, filing, and miscellaneous clerical work as assigned.
• Follow up on all customer requests for invoices, statement copies and other information.
• Maintain office equipment and keep work area neat and clean.
• Assist with accounts receivable activities as needed.
• Attention to detail on all items handled.
• All other duties as assigned.