Receptionist - Bilingual ( English - Spanish )

at  Tricolor Auto Group

JOB DESCRIPTION

Are you a self-motivated, energetic, and determined individual looking to advance to the next level? Keep reading because we are looking for you!

RECEPTIONIST QUALIFICATIONS

• High School Diploma, required.
• Bilingual English / Spanish, required.
• Outstanding Customer Service Skills, ability to handle customer requests to close a sale and escalated complaints.
• Computer and technical skills.
• Be able to work flexible, full-time schedule, weekends and holidays.
• Able to pass a drug test and background check
  Experience – 1 to 3 years of experience as a receptionist and/or in a customer service role.
  Please apply if you have worked as Receptionist, Front Desk, Car Dealership Receptionist, Office Manager, Customer Service, Office Coordinator, Administrator, etc.

DISCOVER THE PLACE WHERE YOUR CAREER CAN THRIVE, AND YOUR POTENTIAL IS LIMITLESS.

Founded in 2007, Tricolor Holdings is an integrated retail and financial services company providing vehicle sales and financing to the Hispanic community in Texas, California, Nevada, Arizona, and New Mexico. We focus on providing the best customer experience across our retail and financing operations through mission-driven fulfillment of our desire to improve the lives of our customers. With over 60 Dealerships, 7 Service Centers, and our Corporate Offices, we are always looking for team players to join our family.
We support our incredible team of more than 1000 employees to achieve all their goals and we empower them by focusing on continuous improvement, taking advantage of our technology and using it with the energy and passion that we are known by.
Together we are CONFIANZA, PASION, ORGULLO y FAMILIA

ARE YOU READY TO BE THE FACE OF TRICOLOR?

Apply today and join our growing team! If you’re a good fit, we’ll contact you for a phone interview soon. Employment is contingent on passing a background check and drug screening. Tricolor Holdings is a drug-free, Equal Opportunity Employer.
¡Esperamos recibir tu solicitud! We are looking forward to receiving your application!

• Greet walk-in customers, assist them with the check-in process. Ask about their needs in a professional manner to determine the nature of their visit.
• Provide a pleasant experience from the moment our customers walk-in the store.
• Receiving and routing incoming phone calls. Answer basic inquiries.
• Following up with customers in regards of application process, missing documentation, titles, and service needs.
• Assist the sales team with customers documentation and uploading into the system.
• Diplomatically handle customer complaints and refer them to the appropriate individual for resolution.
• Assist management with clerical duties.