Receptionist

at  EFW Radiology

RECEPTIONIST - COMPETITION #2024-627

Position Status: Temporary (12-18 Months), Full-time (1.0 FTE)
EFW Radiology is currently seeking a Receptionist to join our team and contribute to our mission of providing exceptional patient care!

THE ROLE:

EFW Receptionists are responsible for completing the patient registration process efficiently and effectively providing an exceptional patient experience to all patients entering an EFW site.
Reporting to: Clinic Support Supervisor

ROLE OVERVIEW:

• Warmly greets patients and visitors, creating a positive first impression.
• Monitors patient waiting room dynamics, ensuring timely communication about wait times and relevant information.
• Adheres to privacy policies, safeguarding personal and health information.
• Efficiently completes patient registration, recording accurate personal details.
• Maintains patient records in the RIS system.
• Responds professionally to patient inquiries in person or over the phone.
• Schedules follow-up appointments as needed.
• Coordinates workflow for technical staff.
• Retrieves patient records.
• Manages clinic equipment and supplies.
• Undertakes additional duties as assigned.