Receptionist - (Part Time Term Contract)

at  Seabird Island Band

POSITION SUMMARY

We are seeking a receptionist to join our team, working collaboratively to ensure a wide variety of clerical duties are completed. The Front Desk Receptionist is responsible for a wide variety of clerical office duties in support of Band administration. Includes communicating office activities, greeting, and screening visitors, answering, and referring inbound telephone calls.

QUALIFICATIONS

• Formal education or training in office administration or a related field is preferred.
• Strong customer service orientation.
• Strong knowledge of general office procedures.
• Able to write simple correspondence, including memos.
• Flexibility to meet changing work needs and demands.
• Excellent communication and relationship-building skills

WHAT YOU’LL DO

• Respond to telephone, e-mail, and in-person inquiries from clients, business partners, and other parties.
• Keep up to date on all events, information, and be able to answer questions to callers and clients.
• Refer all inquiries to the appropriate individuals, divisions, or departments across the organization.
• Take and record telephone, e-mail, or written messages for staff members.
• Receive various forms of paper correspondence.
• Provide information to staff and/or clients about special activities.
• Observe and report any security issues to supervisor.
• Maintain the reception in a tidy and presentable manner.
• Accept and monitor inbound shipments as necessary.
• Presenting a positive professional image of the organization to all visitors, suppliers, inquiries, and other interactions.
• Establishing proactive, positive, and constructive working relationships with employees and thecommunity.
• Collaborating with other reception team members and teams.
• Participating in meetings as required.

OTHER DUTIES

• Additional responsibilities as needed to support the community and uphold our shared values.
• Other duties or responsibilities as assigned by your Manager, Director, Chief Administrative Officer, or Chief & Council.