Release Specialist Salesforce

at  Ascension

JOB SUMMARY:

Manages Releases, Copado Deployment Pipeline, and all change management processes for the Engagement Services Team.Responsible for enabling delivery teams by executing DevOps processes in a timely and efficient manner. Provides review and execution of quality controls to identify potential issues before they impact delivery or operations. Build solutions on the Salesforce platform to enable Dev teams to deliver changes.

MINIMUM QUALIFICATIONS

• Proven ability to design and implement new processes and facilitate user adoption.
• Strong understanding of the platform, with the ability to configure custom objects, formula fields, flows, custom views, and other content of intermediate complexity
• Strong understanding of Salesforce best practices and functionality
• A demonstrated ability to understand and articulate complex requirements
• Experience in a Healthcare setting preferred
• Previous experience working in a SCRUM or agile environment preferred
• 3 years of experience as a Salesforce administrator preferred
• Salesforce Admin certified required
• Salesforce App Builder certified preferred

REQUIREMENTS

Education:

• High School diploma equivalency with 2 years of cumulative experience OR Associate’sdegree/Bachelor’s degree OR 4 years of applicable cumulative job specific experience required.

RESPONSIBILITIES:

• Manage Change Control Process (create change controls, ensure teams follow change control process, & support teams in Change Advisory Board)
• Assess current DevOps processes and procedures, identify opportunities for improvement (propose and implement enhancements to the Salesforce Release Process)
• Participate in release planning with Product Owners, Architects and Development Teams
• Support Copado Deployment Process and Tool
• Ensures teams follow defined processes for releasing Salesforce features
• Validate releases have passed all necessary quality gates and are ready to be deployed
• Own the Salesforce Release Process
• Deliver reporting and analytics on the end to end release lifecycle
• Work across multiple products and functional groups to release multiple platform features concurrently
• Should have strong understanding of deployments using Copado
• Deployments to production environment have to occur outside of normal business hours so occasionally non-traditional hours will be required
• Assist Salesforce Development Team with DevOps processes and any Copado troubleshooting that may arise
• Ensure proper backup strategies are in place
• Own the day to day operations of OwnBackup
• Perform sandbox data seeding and data restore processes as necessary
• Ensure security and compliance requirements are met as they pertain to the Salesforce release and backup strategy