Resale Store Worker

at  Catholic Charities

Job Description: Performs store retail duties by assisting customers and referral clients; operates cash register; appropriately sorts and displays clothing store items.

MINIMUM QUALIFICATIONS:

• High school / General education diploma.
• Ability to accept instructions and apply them in a logical and reasonable manner and to make productive use of time.
• Initiative, maturity, and flexibility.
• Meets the public in a caring and courteous manner.
• Good physical condition, capable of performing necessary lifting, uses proper safety techniques.
• Good writing skills and telephone manners.

WHO WE ARE:

Catholic Charities is proud of its nearly 100-year history of providing vital social services in our Diocese. Today, we maintain a substantial presence in eight communities throughout the twenty-eight counties of central Illinois. Area Offices operate in the communities of Alton, Carlinville, Decatur, Effingham, Granite City, Mattoon, Quincy, and Springfield. In addition, Catholic Charities manages facilities in Alton (Catholic Children’s Home) and Beardstown (The St. Anne Residence). The agency has earned national reaccreditation through COA, the Council on Accreditation for Children and Family Services, which certifies that all programs meet best practice social service standards.
Our vast array of services includes counseling programs, senior services and guardianship, health care, residential care, independent living; special education, family preservation services, food and clothing distribution, St. John’s Breadline, Meals on Wheels in Decatur, crisis assistance, Med-Assist, Mobile Food Pantry, Catholic Charities Legal Services, The St. Anne Residence and discount resale stores. Catholic Charities seeks to respond to the needs of its communities through these diverse programs. Every year, this objective is realized as literally thousands of children and families are positively impacted by our efforts.
Catholic Charities provides a competitive salary and an outstanding benefits package including generous paid time off benefits and retirement options. As a faith-based ministry, Catholic Charities espouses the social values of the Church and works daily to fulfill the mandate to serve the poor. As a leader in social services, Catholic Charities enjoys a positive community reputation and a myriad of public and private partnerships that help to ensure the needs of our clients are being met

• Operates the cash register, prepares and opens the cash register drawer with appropriate change, and at the end of the day closes the cash register in an accurate and efficient manner by totaling out cash register tapes with accuracy and accountability; records these and prepares bank deposit for the day; verifies these receipts with the supervisor or charge person.
• Courteously and competently interacts with donors, co-workers, volunteers, clients, and customers; supports store procedures and guidelines, with friendliness, and sensitivity and in a manner that promotes human dignity and respect.
• Performs duties as outlined regarding referral clients and maintains documentation and filing of these services. Provides client assistance.
• Works directly with the store supervisor in the clothing store area regarding fixed pricing, sorting, storing, and displaying of clothing and household linens and materials, etc.
• Receives approval from the supervisor regarding store purchases, and will be required to have the store supervisor check out these items. In the event of the supervisor’s absence, these items may be kept on hold in the designated staff layaway area until checked out by the supervisor.
• Maintains order and cleanliness in the clothing, sorting, and display areas and is responsible for the security of procedures at the beginning and end of the workday.
• Answers the phone, provides accurate information and/or will appropriately refer phone requests and messages as indicated.
• Works collaboratively with AARP and other volunteers to maintain a cooperative, efficient, and team endeavor within the store’s ministry.
• Performs other duties as assigned.