Sales Administrator

at  Storm Technologies

Sales Administrator
Established in June 2000, Storm has grown from strength to strength as a focused IT value-added reseller. Our aim is to deliver exceptional service to our customers in corporate and public sector organisations.
As an IT solutions provider, storm delivers best-of-breed solutions, from hardware and software to networking, cloud and support services, we deliver a first-class service and enjoy multi-vendor partnerships, awards and accolades.
With a growing team across account management, pre-sales, solutions and technical expertise, we work hard every day to retain our impressive portfolio of private and public sector clients.
What you’ll be doing
The Sales Administrator plays a critical role in the sales ecosystem of any organization. The primary responsibilities of this role revolve around supporting the sales team, managing administrative tasks, and ensuring exceptional customer service. Here is an in-depth look at the roles and responsibilities of a Sales Administrator.

Administrative Assistance

• Offering administrative support to the sales team, including scheduling meetings, preparing presentations, and managing correspondence.
• Documentation: Preparing and maintaining sales-related documentation such as contracts, quotes, and invoices.
• Inventory Management: Assisting in the management of inventory, ensuring that product stock levels are maintained to meet customer demands.
• Reporting: Generating sales reports, analysing data, and presenting findings to the sales team and management for informed decision-making.
• Invoicing and Billing: Managing the invoicing process, ensuring accurate and timely billing of clients.
• Client Communication: Acting as a point of contact between the company and its clients, promptly addressing inquiries and resolving any issues that arise.
• Order Fulfilment: Ensuring that customer orders are processed and fulfilled efficiently, maintaining high levels of customer satisfaction.
• Follow-Up: Conducting follow-up communications with clients to ensure their needs are met and to foster long-term relationships.

PROFESSIONAL EXPERIENCE

Prior experience in sales support, customer service, or administrative roles is highly beneficial. Familiarity with the industry in which the organisation operates can also provide valuable insights.

Please refer the Job description for details