Sales Co Ordinator/ Customer Services Executive

at  JOBALLY PTE LTD

QUALIFICATIONS AND SKILLS:

• Degree or diploma in Business Administration, Sales, or a related field.
• Experience in export documentation and coordination.
• Proficiency in ERP systems and Microsoft Office.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Keen attention to detail and problem-solving skills.
• Ability to work independently and as part of a team.Knowledge of international trade regulations is a plus.
• 
  Submit your resume in MS Word format to ivytan@jobally.com.sg
  EA Licence No: 18C9228
  Registration No.: R1108261 (Tan Li Tze)
  Please note that only shortlisted candidates will be notified

• Assist Sales Managers with local and export documentation and delivery arrangements.
• Handle inquiries for export sales.
• Generate sales orders, delivery orders, and invoices.Acknowledge customer purchase orders and coordinate the delivery of goods.
• Process phone sales orders from local and export customers.
• Ensure timely and accurate fulfillment of orders.
• Coordinate with the Production Manager on product availability and delivery dates.
• Prepare local and export delivery documentation.
• Update sales order records.
• Coordinate activities with teams in China, South Africa, Korea, the UK, and Japan.
• Schedule meetings and arrange travel itineraries.
• Analyze and review contract clauses for compliance.Assist in issuing and returning contracts and amendments.Verify contracts from Sales agents before sending to regions/customers.
• Participate in workflow process improvements.Capture and analyze data related to pricing, production, quality, collections, shipments, and publications.
• Draft, update, and refine Standard Operating Procedures (SOPs).
• Maintain clear communication on logistics with customers and our South African team.
• Update monthly Revenue Commitments, tracking Provisional vs. Final Prices.
• Track annual commodity sales by region and grade.
• Draft and send price offers based on the South African mandate.Engage in pricing discussions with Sales Teams in Singapore and South Africa.