Sales Coordinator

at  CrowdLED

At CrowdLED, we’re all about creating unforgettable experiences! As Europe’s leading provider of LED bracelets for concerts and events, we work with some of the biggest names in the entertainment industry—from Eurovision and Fashion Week to artists like Justin Bieber and Ed Sheeran. Our innovative products turn crowds into part of the show, lighting up the world’s biggest stages. We’re a fast-growing company with a passion for creativity, technology, and entertainment, and we love working with people who share that excitement. If you want to be part of a dynamic, fun, and forward-thinking team, CrowdLED is the place to be!
We are seeking a dynamic and detail-oriented Sales Coordinator to serve as guidance and support for the sales team. This role is crucial in ensuring smooth and efficient sales operations by maintaining communication, managing schedules, and providing the necessary documentation and feedback to facilitate team activities. The ideal candidate will work closely with sales teams, supporting their efforts to maximize performance and meet goals, while also addressing challenges and identifying areas for improvement.

QUALIFICATIONS:

• Educational Background: Bachelor’s degree in Business, Marketing, or a related field preferred, or equivalent work experience.
• Experience: Minimum of 3+ years of experience in a sales-related role, ideally in a fast-paced environment. Prior experience in sales coordination, sales support, or project management is highly valued.
• Organizational Skills: Strong organizational skills are a must, with the ability to manage multiple priorities and deadlines efficiently.
• Problem-Solving: Demonstrated ability to think critically and solve problems quickly, ensuring that the sales team is well-supported and can focus on hitting their targets.
• Communication Skills: Excellent verbal and written communication skills, enabling clear and effective interactions with team members, customers, and senior management. Ability to present information clearly in meetings or reports.
• Technological Proficiency: Familiarity with CRM systems (such as Salesforce, HubSpot, etc.) and other sales-related software. Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Customer Service Orientation: A customer-first mindset, with the ability to manage relationships and handle inquiries in a professional, timely manner.
• Adaptability: Ability to work in a dynamic environment, stay organized under pressure, and adapt to changing priorities or challenges.

• Coordinate Sales Teams: Act as the hub of communication for the sales team, ensuring that all members are aligned with schedules, priorities, and objectives. Support the team by managing day-to-day tasks and handling any administrative needs that arise.
• Sales Support: Facilitate the timely flow of information, feedback, and reports between team members, leadership, and customers to ensure optimal sales execution.
• Monitor and Report on Team Progress: Track key performance indicators (KPIs), monitor sales targets, and assess team performance. Identify any issues or bottlenecks that could affect team productivity and propose solutions for improvement.
• Maintain Sales-Related Equipment and Tools: Ensure that sales teams have the necessary tools, software, and equipment to do their jobs effectively. Regularly check and update equipment or tools when necessary, including CRM systems, communication platforms, or presentation software.
• Process Improvement: Identify inefficiencies in sales processes and suggest actionable improvements to enhance team performance and customer satisfaction.
• Documentation and Reporting: Organize and maintain sales documentation such as contracts, orders, customer records, and reports. Prepare presentations or reports to provide insights on sales activity when needed.
• Assist in Sales Strategy: Collaborate with sales managers to implement strategies that drive business growth, revenue, and improve customer retention.