Sales Technology Manager

at  Infor

FULL_TIME

Workplace Type
Remote
Description & Requirements
Job Summary:
We are seeking a dedicated and detail-oriented Data Enrichment Specialist to join our team. This critical role involves managing and enhancing our data enrichment processes using tools like HG Insights, ZoomInfo, Dun & Bradstreet, and more. The specialist will ensure accurate and comprehensive firmographic and technographic data are imported into Salesforce account records, supporting our marketing, go-to-market, and sales operations and collaborating with our BAs to ensure Salesforce.com requirements are met. This position requires strong cross-functional collaboration, relationship building across stakeholders in data enrichment, vendor management to drive data quality and strategic insights for our sellers.

Key Responsibilities:

• Data Management: Oversee the integration and upkeep of data from various enrichment tools (HG Insights, ZoomInfo, Dun & Bradstreet, etc.) to Salesforce, ensuring completeness and accuracy.
• Collaboration: Work closely with marketing, sales operations, and other cross-functional teams to understand data needs and implement solutions that enhance account records.
• Process Improvement: Identify and implement best practices for data enrichment processes, striving to improve efficiency and accuracy.
• Quality Assurance: Conduct regular audits and validations of the data in Salesforce to ensure high-quality firmographic and technographic information.
• Reporting: Coordinating with the Sales Technology Team to generate and present reports on data enrichment activities and their impact on sales and marketing effectiveness.
• Training & Support: Provide training and support to teams on how to leverage enriched data effectively within Salesforce.

Qualifications:

• Bachelor’s degree in Business, Marketing, Data Science, or a related field.
• Experience with data enrichment tools such as HG Insights, ZoomInfo, and Dun & Bradstreet.
• Proficiency in Salesforce and understanding of its data structures.
• Strong analytical skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively across departments and manage multiple priorities.

Preferred Qualifications:

• Strong background experience with data analysis and visualization tools.
• Familiarity with Marketing Automation Platforms such as Pardot, Lean data and Demand base.
• Prior experience in a B2B sales environment.

Why Join Us?

• Be part of a dynamic and innovative team driving data excellence.
• Opportunity to work with cutting-edge tools and technologies.
• Contribute to impactful business decisions and growth strategies.

About Infor
Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.
For more information visit www.infor.com
Our Values
At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.
We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.
Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.

• Data Management: Oversee the integration and upkeep of data from various enrichment tools (HG Insights, ZoomInfo, Dun & Bradstreet, etc.) to Salesforce, ensuring completeness and accuracy.
• Collaboration: Work closely with marketing, sales operations, and other cross-functional teams to understand data needs and implement solutions that enhance account records.
• Process Improvement: Identify and implement best practices for data enrichment processes, striving to improve efficiency and accuracy.
• Quality Assurance: Conduct regular audits and validations of the data in Salesforce to ensure high-quality firmographic and technographic information.
• Reporting: Coordinating with the Sales Technology Team to generate and present reports on data enrichment activities and their impact on sales and marketing effectiveness.
• Training & Support: Provide training and support to teams on how to leverage enriched data effectively within Salesforce