Salesforce Enterprise Account Manager

at  NeuraFlash

ABOUT NEURAFLASH:

We are a leading AI and Consulting Partner of Amazon & Salesforce obsessed with helping our customers transform their contact centers with AI Powered Experiences. Our expertise spans across the Amazon ecosystem with Amazon Connect, Lex & Contact Lens and Salesforce ecosystem with Service Cloud Voice, Einstein Bots and Digital Channels, Service Cloud, Field Service, CPQ, MuleSoft, and Einstein Analytics. We are experts in building experiences grounded in data that transform and optimize the employee and customer journey.

• Perform as a key employee in the role of Account Manager, with a focus on winning new business in existing accounts, driving pipeline, and building trust and strong relationships with our customers
• Tightly partner with the Salesforce sales and customer success organizations including: Core AE’s and SE’s, CPQ/Service Cloud AEs, Mulesoft AEs
• Tightly partner with other partnerships such as DocuSign AEs, IronClad AEs and Amazon AEs to expand across business units and offerings
• Be a leader at NeuraFlash by being the “quarterback” with your customers, Salesforce employees, and internal teammates to ensure high satisfaction maintaining and growing our strong brand
• Be a quota-carrying top sales performer focused on landing and expanding in name brand companies who are already working with NeuraFlash
• Be willing to learn and innovate to help the company meet its sales and high growth targets
• Partner with Marketing, Sales Engineering, and the CEO to continually take advantage of new market opportunities
• Help maintain updated lead follow-up, tasks, pipeline, and forecasting in Salesforce
• Continuously ensure the highest possible level of Customer Experience (for NeuraFlash’s customers, and our partner Salesforce), by delivering quality and timely response