Salesforce Solution Architect - HRI

at  Gerent LLC

QUALIFICATIONS:

• 5+ years of enterprise consulting experience, including implementation experience with one or more common enterprise software solutions (e. g. CRM, ERP), filling positions of increasing responsibility and management of more junior technical resources.

• 2+ years of experience as an Architect in a mid-sized organization with demonstrated leadership

• 2+ years of external consulting experience, including 3+ years of CRM consulting; and hands-on experience with one or more CRM software products such as Salesforce, Siebel, Oracle, Clarify, Vantive, PeopleSoft, NetSuite, etc.
• Hands-on experience with Salesforce Financial Services Cloud, Health Cloud and/or SFI Architecture, Data Engineering, Data Management (including data governance/security and data quality).
• Experience with key areas of solution architecture, including integration technologies, single sign on, and master data management.
• Experience with Waterfall and/or Agile implementation methodologies.
• Multiple Salesforce.com Certifications (Admin, FSC, Health Cloud, SFI Accreditation, Sales Cloud Consultant, Service Cloud Consultant, App Builder, Platform developer 1, Marketing Cloud, CPQ etc.)
• Application development experience (JavaScript, XML, HTTP, Java, C++, ASP and SQL)
• Bachelor’s degree in Business Administration and/or Information Technology (or equivalent experience).

You revel in success, with a track record in developing and growing long term, high value client relationships. You’re adept at communications, especially with influencing and negotiation capabilities that help you establish and grow solutions with key clients. Internally, you enjoy leading the development, production, and promotion of industry aligned solution offerings that leverage the power of Data to solve our clients industry business problems, in addition to a core fundamental expertise in defining strategy, designing, developing, implementing, managing, modernizing and migrating, and data platforms, for Enterprise clients. You are a subject matter expert in Salesforce and recognized within Gerent, Salesforce, and externally.

SOFT SKILLS:

• People leadership — Must have demonstrated leadership skills in developing and growing long term, high value client relationships
• Teamwork — Ability to effectively team with peers in a large, matrixed organizations, including significant experience with off-shore teams and delivery
• Client focus — Must apply a client-centric mindset and ensure that all projects keep clients’ stated needs and goals top of mind.
• Accountability — Must be willing to take ownership of and responsibility for clients success
• Communication and presentation skills — Must present complex information to both technical and non-technical audiences.
• Innovation, creativity, and problem-solving — Should be willing to think outside the box when confronting project challenges, building out practice assets and defining methods to train delivery resources.
• Strategy - Must be able to lay out a strategy or roadmap for clients onboarding or amidst a digital transformation anchored in Financial Services, Insurance, and Healthcare & Life Sciences use cases

WHY WORK WITH GERENT?

• 
  Relationships are our gold standard.
  We put our people first because we know the way we treat our employees is the way they’ll treat our customers.
• 
  Learning never stops.
  Our team has an unquenchable thirst for knowledge. We embrace curiosity and continuous learning, pushing ourselves to skill up and stay abreast of industry and technical innovations.
• 
  Working to live.
  Work is just one facet of a person’s life, and we intend to keep it that way. That’s why our entire team works remotely – because we’ve found that working from home means having more time to spend on our passions and with our families.
• 
  Embracing our differences.
  Diversity is one of our greatest strengths. By including people from all walks of life, we can generate the best ideas and solutions.
• 
  We see and seek the best in people.
  We assume the best of those we work with. We’ve found that assuming positive intent from our clients and colleagues leads to a positive work environment where everyone thrives.
• 
  Greater than the sum of our parts.
  We believe we’re at our best when we work together. We’ve created a culture in which team members come together and elevate one another to perform at a higher standard than they ever could alone.
• 
  Constantly striving for excellence.
  When something is good, we want to make it great. It’s in our company DNA to challenge the status quo and push the envelope. We’re not afraid to ask hard questions that improve our work.
• 
  Doing the right thing.
  We keep our moral compass close at hand. We strive to do the right thing in every situation, no matter how big or small.
  We’re always looking for talented professionals who can help make our company — and team — stronger and more capable. Apply today!

We are looking to hire well rounded individuals that have and will constantly strive to improve upon the following consulting and people skills besides the technical competency skills.

• Client Focus and Accountability
• People Leadership/Drive to Succeed
• Teamwork and Collaboration
• Communication and Presentation Skills
• Innovation, Creativity and Problem solvin

WHAT IS THE ROLE?

Gerent is on the lookout for Solution Architects* to join our Highly Regulated Industries team who can help our fast-expanding Financial Services, Healthcare, and Insurance practices empower enterprise clients through a digital transformation leveraging Salesforce. Solution Areas are what we want to be known for in the market; they are the areas on which our clients most frequently seek our guidance during their digital transformation journey. Within our Solution Areas, we have core offerings, which are the solutions we deliver to our clients. By specializing in and formalizing these select offerings, we can deepen our relationships with our clients across their entire business and compete in new areas, helping us to grow our market share.

As a Solution Architecture on our Highly Regulated Industries team, you will be responsible for delivering on the overall solution strategy of one of our Financial Services, Healthcare, or Insurance offerings at Gerent. You will report to the VP of Delivery & Customer Success in Highly Regulated Industries, and work with the entire Highly Regulated Industries team. You will partner closely with the Sales team to implement offering strategy, support sales and delivery, identify investment opportunities, grow talent, and be ultimately responsible for achieving quality delivery metrics for Gerent. In the role, you will also focus on driving best practices amongst the SA community; serving as a principal consultant to our clients, manage offerings related to capability and capacity, and own relationships with our partners and Salesforce. You will help drive the transformation of Gerent’s Highly Regulated Industries practice through providing innovative solutions to our clients.

• We are looking for Industry knowledgeable Solution Architects with various degrees of experience at this time. Actual responsibilities and qualifications may vary slightly based on the level at which a candidate is hired.

Solution Architects will join the Highly Regulated Industries practice at Gerent who share our vision of bringing the power of cloud computing to enterprises and more. Solution Architects are experienced professionals on our project teams responsible for overseeing the overall solution and deliverables. They work closely with various technical and non-technical team members, managing and running complex, enterprise and strategic projects.

We are looking to hire well rounded individuals that have and will constantly strive to improve upon the following consulting and people skills besides the technical competency skills.

• Client Focus and Accountability
• People Leadership/Drive to Succeed
• Teamwork and Collaboration
• Communication and Presentation Skills
• Innovation, Creativity and Problem solving

We are looking for Solution Architects with various degrees of experience at this time. Outlined below are the responsibilities and qualifications that are typically expected of our Solution Architects. The actual responsibilities and qualifications may vary slightly based on the experience and the level at which a candidate may get hired.

RESPONSIBILITIES:

• Serve as a subject matter expert, who actively participates in the project, scoping, design, build, implementation and successful deployment of various Salesforce initiatives, with the end goal of delivering value for customers.

• Responsible for design and managing the implementation of Salesforce solutions that meet business requirements

• Provide syndication of knowledge and contribute to the growth and development of other solution engineers (E.g., mentor, coach, host training sessions, etc.).
• Develop strong, effective relationships with other Gerent Highly Regulated Industry team members
• Provide leadership for the Highly Regulated Industries team within the Center of Excellence (CoE) on offering and asset development
• Provide guidance on application and integration development best practices, solution architecture standards, functional and technical solution architecture & design, environment management, testing, and Force. com Platform education.
• Drive the creation of application and technical design documents which leverage Salesforce best practices and effectively integrate Salesforce into the customer’s infrastructure.
• Troubleshoot key customer implementation issues and demonstrate ability to drive to successful resolution. Lead the evaluation of business and technical requirements.
• Build relationships with business partners, internal and external, and contribute to broader goals and growth beyond the scope of a single customer engagement.
• Contribute to the growth of the practice by identifying and leading internal strategic initiatives to grow the practice, leveraging junior teammates to achieve individual as well as team growth; serving as an active contributor to the practice knowledge and resource base; mentor, educate, and enrich technical and non-technical Salesforce customer and partner colleagues
• Identify opportunities to leverage the Salesforce platform and various integration tools.
• Participate in end to end implementation planning including project management, issue management, communication and change management.
• Establish and maintain trusted advisor relationships with client project stakeholders by providing vision and future product roadmap.