SAP iXp Intern - Cash Collections

at  SAP

WE HELP THE WORLD RUN BETTER

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

ABOUT THE SAP INTERNSHIP EXPERIENCE PROGRAM

The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers.

ABOUT THE TEAM

The Cash Collections Team that is part of the SAP Global Finance Success is responsible for managing the collection of unpaid invoices. The main focus is on reducing the days it takes to collect an invoice, thus improving the company’s cash flow, for which a series of standardized tools and processes are used in order to achieve this objective. Cash Collections, in addition to having a very close relationship with customers, works closely with various areas within the organization such as Sales, Marketing, Payment to Suppliers, Accounting and many others.
If what you are looking for is a new challenge in a highly trained and professional team to continue developing your professional career within the Administration & Finance Department, this position is for you!

WHO YOU ARE,

We’re looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

• Currently studying a degree on Business Administration, Accounting, Economics or similar (starting or intermediate student, min. two years before ending).
• Experience in Accounts Receivable or related administration and finance areas are nice to have, not expected but is consider as a plus.
• Fluent written and oral English (any other language knowledge is a plus).
• High problem-solving capacity
• Accounting knowledge
• Focus on the customer and quality
• High degree of communication and good handling of it (verbal and written)
• Work under pressure, by objectives and oriented to results
• Principles of security and information technology
• Commitment
• Collaboration and teamwork
• Analytical capacity
• Know how to organize and have a positive attitude

WHAT YOU’LL DO:

Position title: SAP iXp Intern – Cash Collections
Location: Buenos Aires, Argentina
Expected start date: January or February 2025

IN THIS ROLE,

You will perform a job of high relevance for the company, having a defined and fixed client portfolio. This intern role is characterized by well-defined and relevant tasks such as:

• Manage and follow up on invoices receivable, both due and due
• Proactively call customers to ensure a timely payment
• Creation and distribution of extrajudicial collection letters within the pre-established term
• Investigation, analysis and resolution of discrepancies of pending invoices
• Close work with internal and external clients
• Management of a portfolio of fixed clients
• Escalation of cases where management is blocked to ensure the fluidity of the process
• Account statement reports to be sent to clients
• Monitoring of standard processes and use of corporate tools
• Respond to customer inquiries and questions about billing issued
• Problem solving with clients
• Other tasks relevant to the resolution of problematic situations that generate cash flow.