SAP QM Business Analyst

at  Lonza

KEY ACCOUNTABILITIES:

• Review user requirements, consult internal stakeholders in terms of IT solutions, take responsibility as (sub-) project manager, work out concepts and specifications
• Collaborate with infrastructure, process integration, development and authorization partners to deliver requested standard and or custom IT solutions.
• Manage external parties such as IT consultants and service providers in the context of projects, system changes and/or outsourced services. Direct their solutions to secure adherence to Lonza standards and guidelines.
• Transfer new solutions and related knowhow to the support organization. Delegate common incidents and problems to the IT support organization.
• Provide 3rd level support for complex incidents. Contribute to the resolution of critical / urgent incidents.
• Actively contribute to the continuous improvement of Lonza custom IT solutions. Get familiar with newest generation IT solutions and advise internal partners on innovative IT technologies.

KEY REQUIREMENTS:

• Best knowledge of SAP module QM
• Knowhow in SAP PP, MM, WM is an advantage
• Hands on experience in QM inspection, Quality Certificate, Quality Assurance, Notification and Interface with LIMS.
• Cross functional knowledge in SAP PP, MM & WM
• System configuration and/or customization knowhow
• Comprehensive understanding of the business processes and concepts being used
• IT project methodology knowhow
• Analytical skills
• Can effectively collaborate and communicate with internal and external partners
• Presentation and moderation skills
• Skills to manage external partners / services
  Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.
  People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference

SAP QM Solution Expert accountable to build new and/or deploy existing IT solutions to be used by Quality Assurance, Quality Control Department in a GMP environment. Act as regional IT Business Partner for SAP QM/PP embedded into the global IT team. Responsible to secure project execution in adherence to Lonza standards and policies. Provide IT support for complex incidents and problems. Strong knowledge of SAP QM and PP modules and SAP project experience required.