SAP Senior Analyst (SAP PP)

at  Shure

Overview:
We are looking for a passionate, motivated, high-performing hands-on SAP Senior Analyst (SAP PP) based out of Juarez and act as the primary liaison with business stakeholders to perform day to day Level 1 and Level 2 application support. In addition, the associate will work with global SAP associates on SAP operational projects as well as collaborate with business to implement new capabilities in production planning (SAP PP), shop floor (MII), shop floor printing solution (Loftware) etc. This role in the Global IT SAP Team requires exposure to application support at factory, the willingness to learn new technologies, collaborate with the global team, wear multiple hats, and balance priorities to continuously drive value. The SAP Senior Analyst position will collaborate closely with the internal IT associates and business users located in US and Asia to successfully build, enhance, and support solutions that maximize business value.
Responsibilities:

Representative Duties:

• Provide L1 and L2 application support in line with established SLAs; Assist with the resolution of support tickets (ServiceNow), Problem Management issues as applicable
• Provide application support in below areas including but not limited to SAP Materials Management, SAP Logistics Execution, SAP ECC, MII, S4 HANA, Loftware, IMMEX, Ariba etc.
• This position is responsible for designing, configuring, developing, testing, implementing, and training for all processes within the SAP PP and MM modules based on industry best practices
• Contribute to global SAP team members to provide solution inputs, performing solution build/configuration and testing end to end solutions
• Collaborate and communicate with business stakeholders globally, understand business requirements, provide deep SAP Functional expertise in the related process areas, demonstrate knowledge of key integration points, perform fit / gap analysis, proto-type and frame up solution design options for decision making
• Adhere to IT guiding principles of leveraging standard business processes, out of the box functionality, Low code/no-code, minimal customization, drive business value, business outcomes and enable positive customer experience
• Continually review evolving SAP technologies, assess potential impact, and propose innovative solutions and/or enhancements to existing business processes.
• Provide impact analysis and inputs as needed around proposed enhancements to existing solutions or new solutions
• Collaborate with IT Digital Commerce, Engineering, Salesforce team and Data team to contribute to solution design, integration with SAP, testing and implementation
• Collaborate and support the SAP development & security team located in US and India during development, testing and implementation
• Understand the data platform capabilities and support the implementation of the new platform during blueprint, testing and go live; Support the newly established Data Governance processes
• Adhere to the established security and data standards
• Participate and support all phases of the project including planning, blueprint, solutioning, development, testing and support as needed
• Act as the key liaison and the primary point of contact for the SAP team in Juarez
• Other duties as assigned.

Qualifications:

• Bachelor’s degree in Computer Science or related field.
• Fluent speaking and understanding English and Spanish are required.
• Good Functional Knowledge of SAP Production Planning (PP) and Material Management (MM) modules.
• Minimum of 5 years of wide-ranging experience in enterprise systems implementation (including a couple of full life cycle implementations), solution building and support of a live SAP environment with responsibility for results, covering SAP Production Planning and Execution(PP)/Materials Management (MM)
• Experience with Execution (SAP LE) and Warehouse (SAP WM) a plus.
• The position must understand all points of integration with relevant modules (MM, QM, FICO, WM, SD).
• Experience in working in organization across multiple time zones.
• Understanding of key integration points across SAP modules and technical components.
• Understanding of SAP technical tools and functionalities (LSMW, IDOCs), SAP S/4HANA experience is a plus.
• Formal SAP PP training; MM Training a plus
• Experience with proven project management methodologies
• Process-oriented with high attention to detail in exercising experience-based judgement to determine appropriate methods and actions.
• Excellent written and verbal communication skills including presentation skills
• Excellent problem solving and root cause analysis skills.
• Able to quickly learn new concepts and technology
• Able to follow processes and operational policies in selecting methods and techniques for obtaining solutions.
• Willingness to travel to remote facilities
• Flexible work hours if projects dictate

WHO WE ARE

Shure’s mission is to be the most trusted audio brand worldwide – and for nearly a century, our Core Values have aligned us to be just that. Founded in 1925, we are a leading global manufacturer of audio equipment known for quality, reliability, and durability. We engineer microphones, headphones, wireless audio systems, conferencing systems, and more. And quality doesn’t stop at our products. Our talented teams strive for perfection and innovate every chance they get. We offer an Associate-first culture, flexible work arrangements, and opportunity for all.
Shure is headquartered in United States. We have more than 35 regional sales offices, engineering hubs, and manufacturing facilities throughout the Americas, EMEA, and Asia.

• Provide L1 and L2 application support in line with established SLAs; Assist with the resolution of support tickets (ServiceNow), Problem Management issues as applicable
• Provide application support in below areas including but not limited to SAP Materials Management, SAP Logistics Execution, SAP ECC, MII, S4 HANA, Loftware, IMMEX, Ariba etc.
• This position is responsible for designing, configuring, developing, testing, implementing, and training for all processes within the SAP PP and MM modules based on industry best practices
• Contribute to global SAP team members to provide solution inputs, performing solution build/configuration and testing end to end solutions
• Collaborate and communicate with business stakeholders globally, understand business requirements, provide deep SAP Functional expertise in the related process areas, demonstrate knowledge of key integration points, perform fit / gap analysis, proto-type and frame up solution design options for decision making
• Adhere to IT guiding principles of leveraging standard business processes, out of the box functionality, Low code/no-code, minimal customization, drive business value, business outcomes and enable positive customer experience
• Continually review evolving SAP technologies, assess potential impact, and propose innovative solutions and/or enhancements to existing business processes.
• Provide impact analysis and inputs as needed around proposed enhancements to existing solutions or new solutions
• Collaborate with IT Digital Commerce, Engineering, Salesforce team and Data team to contribute to solution design, integration with SAP, testing and implementation
• Collaborate and support the SAP development & security team located in US and India during development, testing and implementation
• Understand the data platform capabilities and support the implementation of the new platform during blueprint, testing and go live; Support the newly established Data Governance processes
• Adhere to the established security and data standards
• Participate and support all phases of the project including planning, blueprint, solutioning, development, testing and support as needed
• Act as the key liaison and the primary point of contact for the SAP team in Juarez
• Other duties as assigned