Security Ranger (Supervisor)

at  Australian Concert and Entertainment Security ACES

SKILLS AND EXPERIENCE

• Minimum 2 years’ experience in a supervisory role
• Customer service experience
• Superior communication skills (both written and verbal)
• Exceptional personal presentation
• Reliability and punctuality
• Ability to work 24/7 rotating roster
• NSW 1A Security Licence
• First Aid Certificate (current)
• Responsible Service of Alcohol (RSA) Competency Card (current)
• Unrestricted NSW Drivers Licence
• White Card
• Traffic Control and Implement Traffic Management Plan Cards
• Fire Warden
• SEINS (or willing to obtain)
• Working With Children Check.
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ABOUT US

ACESGroup is a leading provider of Security and Event Staff Services in public domain, arts, recreational/sporting and commercial/corporate facilities as well as, health facilities in NSW. We are an established, respected, and reputable business with more than 35 years’ experience in customer service staffing and over 20 years in public facilities.We build successful professional careers for exciting events in amazing places,all while working to keep the public safe.
At ACESGroup, we aim to be a leader in our industry where we don’t just offer jobs – we offer long term careers.

ABOUT THE ROLE

We are seeking a Security Ranger Supervisor to join our team based in metropolitan Sydney.
You will be doing something different day to day in dynamic and interesting customer facing role protecting people and places. You will focus on providing excellence in customer service, patrolling and security assets and maintaining public safety. You will also be involved in exciting events or entertainment – the perfect combination of regular and consistent permanent roles and something new and different.At ACESGroup, we aim to be a leader in our industry where we don’t just offer jobs – we offer long term careers.

RESPONSIBILITIES AND DUTIES:

• Supporting, directing, and co-ordinating small to medium sized teams, including response to incidents and emergencies
• Preparing shift operational briefs and briefing staff
• Manage and use control room technical systems and equipment including complex data entry
• Provide visitor customer service, direction, and information
• Protect physical assets, which includes regular pedestrian and vehicle patrols
• Monitor and guide the behaviour of people in places
• Observe facilities to reduce risk and maintain public safety
• Respond to incidents as first responder
• Prepare general security records and reports
• Manage and provide facility access control.