Senior Account Manager - Johannesburg

at  Paymentology

Paymentology is the first truly global issuer-processor, giving banks and fintechs the technology, team, and experience to rapidly issue and process Mastercard, Visa, and UnionPay cards across more than 50 countries, at scale.
Our advanced, multi-cloud platform, offering both shared and dedicated processing instances, vast global presence, and richer, real-time data, set us apart as the leader in payments.
As a Senior Account Manager at Paymentology, you will be at the heart of our business, nurturing relationships with our most critical and high-value client accounts, fostering trust-based relationships, and identifying opportunities for growth and expansion.
Requirements:

What it Takes to Succeed:

• Higher education in management, marketing, or business preferred but not required.
• 8-10 years in key account management or client relationship management, preferably in a global SaaS environment related to financial services.
• Experience in the payments domain and stakeholder management.
• Experience leading a team or being a senior account manager.
• Ability to work in a fast-changing environment with an agile mindset.
• Familiarity with businesses that operate 24/7.
• Skilled in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent multitasking and time management skills.
• Proficient in resolving client issues and conflicts.
• Strong skills in tracking and interpreting client data.
• Experienced in renegotiating contracts and pricing with key clients.
• Meticulous attention to detail.
• Excellent verbal and written communication in English.
• Highly self-motivated and willing to take ownership and initiative.

What you get to do::

Please refer the Job description for details