Senior Branch Operations Administrator, Private Wealth (Contract)

at  BMO Financial Group

Oakville, ON, Canada -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate21 Dec, 2024Not Specified25 Sep, 20243 year(s) or aboveRegulatory Requirements,Reporting,Documentation,Service Standards,Reviews,Strategic Initiatives,Communication Skills,Service Levels,Operational Support,Branch Management,Collaboration,Metrics,Operational Activities,Dashboards,MilestonesNoNo
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Description:

360 Oakville Place Drive Oakville Ontario,L6H 6K8

Supports the branch and/or region in achieving business objectives by providing effective operational support and management of sales compliance and regulatory requirements.

  • Develops a rapport and instills confidence with the client to develop credibility as a member of the Branch / regional team.
  • Acts as a designee for the branch manager on compliance objectives within the branch.
  • Provides ongoing compliance education to assigned branch / portfolio.
  • Provides support and guidance to branch staff members on compliance and operational issues.
  • Coordinates and executes specific activities for the implementation of strategic initiatives; includes tracking metrics and milestones.
  • Coordinates and executes specific activities for the implementation of strategic initiatives; includes tracking metrics and milestones.
  • Builds effective relationships with internal/external stakeholders.
  • Ensures alignment between stakeholders.
  • Monitors and tracks performance and addresses any issues.
  • Designs and produces regular and ad-hoc reports, and dashboards.
  • Leads or participates in defining the communication plan designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distribution channels.
  • Identifies, reports and manages all compliance issues, irregularities according to guidelines.
  • Supports the Branch management with all operational and regulatory compliance responsibilities as per guidelines including reviews of IA and branch reports, and client account documentation.
  • Maintains branch files on outstanding client complaints hold mail accounts, insider clients, outside business activities, non-approved option trades, pledge accounts as per guidelines.
  • Performs various operational activities to meet business objectives, client needs, and maintain overall service levels.
  • Provides administrative/operational support including financial and transactional processing and reporting, account processing and documentation, compliance processing, and other related activities; ensures proper documentation and administration of decisions.
  • Meets high quality service standards to maximize relationship retention and growth.
  • Identifies and escalates all irregularities and discrepancies to management and compliance as per guidelines.
  • Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, act in their best interests, and ensure an effectively run function.
  • Protects the Bank’s assets and complies with all regulatory, legal and ethical requirements.
  • Focus may be on a business/group.
  • Thinks creatively and proposes new solutions.
  • Exercises judgment to identify, diagnose, and solve problems within given rules.
  • Works mostly independently.
  • Broader work or accountabilities may be assigned as needed.

QUALIFICATIONS:

  • Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
  • Specialized knowledge from education and/or business experience.
  • Verbal & written communication skills - In-depth.
  • Collaboration & team skills - In-depth.
  • Analytical and problem solving skills - In-depth.
  • Influence skills - In-depth.

Responsibilities:

Please refer the Job description for details


REQUIREMENT SUMMARY

Min:3.0Max:5.0 year(s)

Financial Services

Accounts / Finance / Tax / CS / Audit

Finance

Diploma

Proficient

1

Oakville, ON, Canada