Senior Pharmacy Homecare Assistant, Band 3

at  Gloucestershire Hospitals NHS Foundation Trust

An enthusiastic and hard working person is required to work within the pharmacy homecare team at Gloucestershire Royal Hospital.
Main duties are based in the pharmacy homecare office, processing of homecare prescriptions and invoices, and maintaining patient records for homecare medications. This will involve reviewing prescriptions to ensure they are fully compliant before scanning and posting them to external homecare providers. You will also use the pharmacy computer system to produce purchase order numbers for each prescription and check invoices against these orders ready for payment. You will also book out (but not dispense) medication to patients via the pharmacy computer system so that divisions are charged appropriately. You will be required to maintain accurate records of prescriptions and invoices on the computer system and in a format that information can be accessed efficiently. Post holder will be required to process invoices and pass for payment to creditors.

You will be required to answer the phone on a regular basis and this will mean that you will need to communicate with patients, healthcare professionals and homecare provider staff.

• Review and process homecare prescriptions
• Review and process homecare provider invoices and pass them for payment to creditors
• Communicate with a range of healthcare professionals within trust and homecare providers. Communication via emails, phone and face to face
• Using Trust computer system with programmes like EMIS, Sunrise Clinical Manager and Microsoft Office

Gloucestershire Hospitals NHS Foundation Trust is the largest employer in the county and with over 8,000 staff, we are one of the largest NHS trusts in the UK. We offer a generous annual leave allowance, excellent bank rates, access to the excellent NHS Pension Scheme, discounts for local shops, restaurants and services, access to our health and well-being hub, access to our two on-site nurseries, flexible working options, discounted public transport, reward and recognition schemes, exercise and activity classes and membership to our popular hospital choir.

• Follow processes and procedures to review homecare prescriptions against standard prescriptions or a patient’s last prescription to ensure they are completed fully and any changes are appropriately sanctioned. To use judgement as to who to contact if discrepancies are identified (this could be a secretary, nurse, doctor, consultant, pharmacist, homecare lead or any other appropriate healthcare professional).
• Follow processes and procedures to communicate prescriptions for homecare medicines to suppliers by the most appropriate means (depending on their nature and urgency) either telephoning, scanning or by using electronic data interchange (EDI), taking into account the suppliers’ ability to supply and the needs of the patient.
• To check all invoices against the original prescription to ensure the trust has been charged appropriately and if discrepancies arise to raise with homecare provider and arrange credit notes if appropriate.
• To process all invoices, ensuring all financial information are processed in accordance with the Trust’s standing financial instructions and standards for public bodies.
• To ensure all homecare medication is booked out to the appropriate issue point so that divisions are charged appropriately and they are able to see accurate homecare issues.
• To liaise with Medicines Purchasing Manager and suppliers regarding outstanding orders, and to resolve problems regarding deliveries.
• To collate all documentation relating to homecare prescriptions and invoices on a daily basis. To open, determine appropriate action and file all mail and correspondence relating to Pharmacy Homecare.
• To ensure the homecare providers have accurate information relating to patients and medications so that they are able to provide a good service to patients.
• To ensure patient confidentiality is maintained at all times concerning issues of business sensitivity and patient confidentiality, and ensure documentation is stored and disposed of in accordance with trust procedures.
• To ensure invoices are processed in a timely manner and are passed for payment through to GHFT creditors.
• To assist in development of homecare policies and procedures
• To ensure the workload is completed to an appropriate timescale by distributing tasks appropriately between all members of the pharmacy homecare office.
• Work with homecare provider creditors to log invoice queries and ensure resolution in timely manner
• To undertake any other duties that may be reasonably required.

Please refer the Job description for details