Senior Product Designer, Hospitality (all genders)

at  Lightspeed

We are looking for a Senior Product Designer to join our team responsible for designing web and mobile B2B experiences which help streamline complex processes. We are seeking an individual who is enthusiastic about helping restaurants be successful in running their businesses.
The ideal candidate is an experienced Product Designer who is comfortable working in a fast-paced environment with complex, interconnected problems. You’re able to set UX goals, direction and strategy that empower your team with clarity and purpose. You build trust-based relationships across disciplines and leverage diverse perspectives to deeply understand and improve how your team ships impactful work.
A leader in our industry, K-Series by Lightspeed, continues to invest in expanding its advantage in Hospitality.

You’ll be responsible for

• Lead high-level project work from a design perspective with autonomy and authority, facilitating design studios and working sessions to help the teams deliver the best possible solutions.
• Leverage your UX expertise and understanding of design systems, UI design, and how micro-interactions can help users complete a task.
• Turn nebulous concepts into specific ideas that are useful and delightful end-to-end digital product experiences.
• Design holistic systems, flows and interfaces that are simple, elegant, and user-friendly.
• Understand how to best use the current design system to ensure consistency across platforms and contribute to its continuous improvement.
• Draw insights from research and data, and know how to turn those insights into tangible solutions.
• Build relationships and advocate for the user when collaborating with cross-functional teams in product, engineering, and marketing.
• Be a positive role model and culture carrier within the design team as well as an advocate for design within the Lightspeed organization.

What you bring

• At least 5 years of practical, in-house product, UX/UI design experience.
• A design-thinking education (Bachelor of Design, or Visual Arts, or Architecture, or Industrial Design, or Communication)
• Strong aesthetic and conceptual skills to help elevate the visual identity of our brand.
• Applied experience with service design practices and a practice of constantly evolving your design process.
• Applied experience working across all digital and physical manifestations of what we design - from the responsive web to native applications to the next technological leap.
• Excellent communication and visualization skills. You can bring internal stakeholders on your design journey and explain work with focus and brevity.
• Fluency in use of design systems, prototyping, and user research methodologies.
• A passion for sharing design strategies with fellow designers, product managers, and engineers to deliver better, more user-centered products.
• An acute level of self-awareness and deep empathy - for both the customer and your team’s goals.
• A deep curiosity and ability to consider product strategy and vision. You don’t just care about “how it looks,” or “what we should design,” but “why are we designing this at all?”
• Fluency with product, design, and prototyping tools such as Figma, Maze, Google Suite, JIRA.
• English language fluency in written and spoken communication. Spoken German skills are a plus, though not essential.

What’s in it for you

• Lots of autonomy, flexible work culture with the option of working remotely or from one of our beautiful offices
• Genuine career growth opportunities within a company that’s continuously expanding.
• Make a meaningful impact by helping merchants grow their businesses through creating or improving products and addressing customer feedback.
• Be part of a team large enough for growth yet agile enough for real impact.
• Work on high-traffic products with a global user base.
• Opportunity to work alongside other highly skilled engineers, learn and expand your skill set, forge wonderful relationships and make your mark within the diverse and inclusive Lightspeed culture, a true Canadian tech success story.

…and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry: keep you happy, healthy and (not) hungry:

• Lightspeed equity scheme (we are all owners)
• Health & Wellness Credit- expense up to 400 EUR per year towards your gym membership, yoga classes, a new bike or whatever else you do for your health
• Mental Health Support through the Modern Health App- whether it is meditation, coaching or counseling you need - each employee gets access to this platform
• People Experience - Our PX benefit allows you to work from pretty much anywhere in the world for 60 days a year
• LinkedIn Learning: At Lightspeed we believe in having a growth mindset, we provide free access to LinkedIn learning along with your career GPS to help you learn & grow
• Subsidy to annual travel pass if you travel by public transport to the Berlin office

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.
Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. .
Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.
Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed’s one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.
Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.
Lightspeed handles your information in accordance with our Applicant Privacy Statement.

• Lead high-level project work from a design perspective with autonomy and authority, facilitating design studios and working sessions to help the teams deliver the best possible solutions.
• Leverage your UX expertise and understanding of design systems, UI design, and how micro-interactions can help users complete a task.
• Turn nebulous concepts into specific ideas that are useful and delightful end-to-end digital product experiences.
• Design holistic systems, flows and interfaces that are simple, elegant, and user-friendly.
• Understand how to best use the current design system to ensure consistency across platforms and contribute to its continuous improvement.
• Draw insights from research and data, and know how to turn those insights into tangible solutions.
• Build relationships and advocate for the user when collaborating with cross-functional teams in product, engineering, and marketing.
• Be a positive role model and culture carrier within the design team as well as an advocate for design within the Lightspeed organization