Senior Property Manager

at  Hines

Overview:
When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company’s esteemed annual list of the World’s Most Innovative Companies, as well as recognition as one of U.S. News & World Report’s Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines.
Responsibilities:

As a Senior Property Manager with Hines, you will provide day-to-day operations management at Hines. You will play a critical role in ensure the efficient management of the space, while emphasizing positive response to concerns of the clients. Responsibilities will include, but are not limited to:

• Execute property management strategies to meet clients’ evolving objectives
• Develop and maintain ethical, professional, and courteous relations with contractors and tenants
• Foster positive client relationships by addressing inquiries, concerns and issues
• Manage and develop all property personnel - train, mentor, and continually develop staff
• Negotiate contracts and supervise all contractor services related to the physical operation of the property
• Manage all fiscal activities of the property and maintain full P&L responsibility
• Display in depth knowledge of building mechanical systems and collaborate with engineering team on strategic operational initiatives
• Ensure all government, industry, and company required programs are instituted and maintained within the property
• Ensure property is compliant with all applicable laws, regulations and building codes
• Stay updated on industry trends and best practices
• Represent Hines in selected business, community, and industry organizations and groups

Qualifications:

Minimum Requirements include:

• Bachelor’s degree in business administration or related field from an accredited institution
• Ten or more years of related management experience
• Strong financial acumen and budgeting expertise is preferred
• Interact with employees, visitors and contractors with poise and diplomacy
• Provide leadership to all property administration & outsourced vendor personnel
• Maintain a calm demeanor in emergencies
• Compose business letters, expositions, summaries, and reports, using proper format, punctuation, grammar, diction, and style
• Speak before an audience and lead property tours with confidence, using appropriate communication skills and professionalism
• Demonstrate strong initiative and customer service orientation
• Establish and maintain a cooperative working atmosphere among staff
• Exchange ideas, information, and opinions with others to formulate policies and programs and/or arrive jointly at decisions, conclusions, or solutions
• Perform numerical and financial calculations
• Analyze and interpret various types of data in order to draw conclusions and solve problems
• Use olfactory, auditory, and visual senses to inspect building and detect emergency alarms.
• On occasion, perform physical inspections of the property which may include climbing up and down stairs or accessing restrictive openings.
• Ability to lift up to 25lbs.

Closing:
At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living, office, retail, mixed-use, logistics and life science projects – all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients’ needs.
While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines’ success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive.
Hines is proud to be named to Fast Company’s prestigious annual list of the World’s Most Innovative Companies for 2024.
¹Includes both the global Hines organization and RIA AUM as of December 31, 2023.
We are an equal opportunity employer and support workforce diversity.
No calls or emails from third parties at this time please

• Execute property management strategies to meet clients’ evolving objectives
• Develop and maintain ethical, professional, and courteous relations with contractors and tenants
• Foster positive client relationships by addressing inquiries, concerns and issues
• Manage and develop all property personnel - train, mentor, and continually develop staff
• Negotiate contracts and supervise all contractor services related to the physical operation of the property
• Manage all fiscal activities of the property and maintain full P&L responsibility
• Display in depth knowledge of building mechanical systems and collaborate with engineering team on strategic operational initiatives
• Ensure all government, industry, and company required programs are instituted and maintained within the property
• Ensure property is compliant with all applicable laws, regulations and building codes
• Stay updated on industry trends and best practices
• Represent Hines in selected business, community, and industry organizations and group