Senior Relationship Manager

at  Northern Trust Corp

About Northern Trust:
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.
Key Responsibilities
Developing an understanding of each client’s strategic goals and identifying ways in which Northern Trust can financially optimise the both new and existing relationships.
Developing excellent working relationships with senior stakeholders in the client organization.
Driving initiatives for client driven product development requirements; working closely with the various product teams.
Being directly responsible for client satisfaction levels at a strategic level and ensuring relevant key performance indicators are in place to support client goals.
Monitoring performance against contractual agreements.
Cross-selling of additional products and jurisdictions to the existing clients while. supporting sustained and scalable growth
Pricing new and additional business opportunities for existing clients.
Conducting fee and / and contract negotiations and implementation.
Maintaining the client governance and actively contributing to its application
Identify, document and manage client related risk issues.
Adhering to internal risk management procedures.
Actively participating to project’s covering client fund launches, mergers and closures.

Required Skills and Experience

• A proven track record in the industry, with a preference for experience working in all aspects of the funds / securities business
• Experience of and accountability for increasing revenue through effective client relationships.
• Establish commercial relationships with C level Client Stakeholders
• Presented & participated in client pitches and review meetings
• Developed client orientated solutions
• Managed multiple internal & external stakeholders over several servicing locations through client related projects

The competencies that would be valuable for this role include:

• Influence and persuasion
• Commercial acumen
• Client service delivery
• Relationship management
• Strategic planning
• Stakeholder management
• Language skills

Working with Us:
As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.
We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater
Reasonable accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at
MyHRHelp@ntrs.com
.
We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.
Apply today and talk to us about your flexible working requirements and together we can achieve greater

• Influence and persuasion
• Commercial acumen
• Client service delivery
• Relationship management
• Strategic planning
• Stakeholder management
• Language skill