Senior Salesforce Administrator

at  Vercel

• GTM Operations
• (United States)
• Full Time
  About Vercel:
  Vercel’s Frontend Cloud provides the developer experience and infrastructure to build, scale, and secure a faster, more personalized web. Customers like Under Armour, eBay, The Washington Post, Johnson & Johnson, and Zapier use Vercel to build dynamic user experiences on the web.
  At Vercel, our mission is to enable the world to ship the best products and that goes hand in hand with creating an environment where you can do the best work of your life.
  About the Role:
  We are looking for an experienced Senior Salesforce Administrator to join our Revenue Operations team. You will be instrumental in maintaining and enhancing our GTM systems, including Salesforce, Outreach, LeanData, Gong, and others. You will design and implement solutions to optimize our tech stack, aligning it with evolving business needs, to build a functional and scalable technical foundation for our GTM teams.
  You will deliver projects that enhance our processes in Salesforce, optimize and integrate third-party applications, introduce critical automations, and manage data quality— leveraging your systems expertise to translate business requirements into powerful features that enable our Sales, Marketing, and Customer Success teams to drive efficient revenue growth.

What You Will Do:

• Design, build, and implement automations, workflows, validation rules, and other configurations to meet business requirements, ensuring completeness with thorough QA and stakeholder feedback.
• Set up and maintain integrations with third-party applications and downstream systems, ensuring seamless data flow and process automation between platforms.
• Ensure data integrity and hygiene, perform data audits, and manage data imports, updates, and backups— and work to build a reliable GTM data source of truth in Salesforce.
• Evaluate, implement, and manage new tools to within our GTM tech stack.
• Conduct regular Salesforce maintenance, including bug fixes, performance enhancements, and process optimization for enhanced functionality and user experience.
• Provide timely and effective troubleshooting for Salesforce and GTM tool issues, and take user feedback to inform future optimization initiatives.

About You:

• 5+ years of experience as a Salesforce Administrator (certification strongly preferred), with a deep understanding of SFDC architecture and best practices.
• Experience evaluating, integrating, and managing GTM tools like Outreach, LeanData, Gong, ZoomInfo, Apollo, and more (no tech stack is the same!)
• Expert in Salesforce automation (Flows) and SOQL, and experience with Apex preferred
• Strong problem-solving skills, high attention to detail, and the ability to manage multiple high-priority projects simultaneously
• Excellent interpersonal and communication skills, and an ability to work cross-functionally with GTM stakeholders and Operations teammates

Bonus If You:

• Have experience working with Marketing Automation and/or Customer Engagement Platforms (Marketo, HubSpot, Customer.io, Inflection, Iterable)
• Experience with CPQ or custom quoting and contracting solutions
• Experience with rETL (to Salesforce)

Benefits:

• Great compensation package and stock options.
• Inclusive Healthcare Package.
• Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
• Flexible Time Off - Flexible vacation policy with a recommended 4-weeks per year, and paid holidays.
• Remote Friendly - Work with teammates from different time zones across the globe.
• We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.

The San Francisco, CA base pay range for this role is $112,000.00 - $168,000.00. This salary range is an estimate. Actual salary will be based on job-related skills, experience, and location. Pay ranges outside San Francisco may be adjusted based on employee location. The total compensation package also includes benefits and equity-based compensation. Your recruiter can share more about the specific pay range for your location during the hiring process.
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don’t necessarily check every box on the job description.

• Design, build, and implement automations, workflows, validation rules, and other configurations to meet business requirements, ensuring completeness with thorough QA and stakeholder feedback.
• Set up and maintain integrations with third-party applications and downstream systems, ensuring seamless data flow and process automation between platforms.
• Ensure data integrity and hygiene, perform data audits, and manage data imports, updates, and backups— and work to build a reliable GTM data source of truth in Salesforce.
• Evaluate, implement, and manage new tools to within our GTM tech stack.
• Conduct regular Salesforce maintenance, including bug fixes, performance enhancements, and process optimization for enhanced functionality and user experience.
• Provide timely and effective troubleshooting for Salesforce and GTM tool issues, and take user feedback to inform future optimization initiatives