Senior Software Engineer

at  Microsoft

DESCRIPTION

Are you a customer-obsessed, AI-curious problem-solver who thrives in an inclusive, collaborative global team? The Azure Customer Experience Platform (CXP) team’s mission is to transform Microsoft Cloud customers into fans. Through our deep engineering engagements with customers and teams across Microsoft, we analyze and amplify customer needs and drive the vision to improve Cloud quality, security, and reliability. Our culture of growth mindset and empowerment are central to who we are and how we work.
The Azure CXP PRIMO organization within Azure CXP is responsible for building great products to enable Customer Success at scale, focusing on, Customer Troubleshooting, Diagnostics, Support Platform, Workload Resiliency, Service Health Experiences, and Azure Advisor within the Azure Portal to name a few. We also build, manage, and operate critical systems required for Microsoft Cloud operations at scale, across Incident Management & Response, Quality, and Customer Engagement & Observability. We are an international, diverse team of software engineers, product management, technical program management, and data science professionals. We are known for consistently innovating and creating new solutions, utilizing the latest in AI technologies to solve complex problems. As a team, we are empathetic to our customers’ needs and driven by data to improve and grow the success of our programs.
We are looking for a Senior Software Engineer with a passion for delivering well-designed, scalable, and reliable software for large-scale projects. As part of this role, you will collaborate closely with multiple teams to deliver key customer solutions and the technology to support them. You will be a meaningful part of a growing team that values diversity of thought and recognizes everyone for their personal strengths and desire to learn and grow. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
Every day, our customers stake their business and reputation on our cloud. You can help #AzCXP provide our customers with the world-class cloud services they need to succeed.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

QUALIFICATIONS

Required Qualifications:

• A minimum of 5+ years development experience
• Experience writing software in one or more high level language and frameworks including C++, C#, ASP.NET, Java, J2EE, Spring, JavaScript, Typescript, React.
• Strong problem solving, design, coding and debugging skills.
• Drive for execution and results, while delivering quality software for large scale projects.
• BS or MS in computer science or related degree.

Preferred Qualifications:

• A positive attitude and a passion for software development.
• Proficient with one or more cloud platforms, such as Azure or AWS.
• Experienced in web application development frameworks, including Angular, Knockout, or React.
• Driven by a learning mindset and a strong focus on execution and results.
• Experience in working with Azure Dev Ops, SQL and No-SQL or similar technologies would be a plus.

Does this sound like you? If so, we invite you to apply! We can’t wait to hear from you, and we’re eager to see the great things we’ll create together.
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Roles & Responsibilities

• Building platform and experiences for Azure customers to empower them with best-in-class tools, AI powered services, and diagnostics.
• Providing technical leadership and guidance to a team of software engineers.
• Working with other Azure Product/Service teams and customers to implement scalable self-serve solutions.
• Ensure high quality, secure, scalable and performant code.
• Support customers and live-site in a DevOps model.