Service Cloud Account Executive - Denmark

at  Salesforce

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Sales
Job Details

DEPARTMENT DESCRIPTION:

Service Cloud is a cloud-based customer service application built on the Salesforce platform. Service Cloud enables businesses to improve customer service efficiency across channels both by creating a single view of a customer’s activity and by the use of tools for field service, web chat, CTI and social customer service. Service Cloud enables customer service agents to work faster and more productively across customer service channels like such as phone, email, web chat, and social media. This helps make customer service frictionless and helps businesses improve their customer satisfaction scores and reduces costs.

REQUIREMENTS:

• Experience and consistent track record in solution sales within the software industry, and preferably in a similar role/working with similar solutions as the once mentioned above.
• Excellent interpersonal and communication skills
• Ability to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment.
• Strong written, verbal, and presentation skills.
• Be creative with strong problem-solving skills and the ability to succeed in a fast-paced environment.
• Proven ability to work well as part of an extended sales team.
• Experience will be evaluated based on alignment to the core competencies for the role.
• Successful sales track record with Danish customers
• Fluent in both Danish & English
• Right to work in Denmark

Salesforce is looking for a talented, hardworking individual with great energy, leadership, and initiative to drive awareness for the fastest growing application Salesforce, the Service Cloud. The Account Executive role focuses on the Salesforce Service & Support and Call Center Application and the Field Service Management solutions. The Account executive will formulate and execute a Service Cloud sales strategy, drive revenue growth by penetrating the current customer base, and develop new customers in the Commercial space. The Service Cloud Co-prime AE will work in good cooperation with the Core Account Executive and the broader account team.