Service Coordinator

at  RENTOKIL

Australia, , Australia -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate11 Aug, 2024Not Specified16 May, 2024N/AGood communication skillsNoNo
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Description:

Rentokil is looking for an organised Service Coordinator with strong administrative and communication skills to join the team in Adelaide on a full-time basis.

Responsibilities:

  • Organisation and scheduling of regular field service activities in Pest control
  • Ensuring all Service Technician visits are loaded within set time frames and variances from divisional expectations are reported to your line Manager
  • Organise installations and jobs for completion within divisional time frames and expectations
  • Respond to customer enquiries/complaints on service and where required as well as arrange necessary non-routine service calls
  • Deal with all paperwork and administration related to service activities and routing of documents for entry onto Branch Contracts Computer System
  • Ensure all daily routines completed by technicians are recorded in accordance with divisional requirements
  • Provide ongoing reports requested by management in relations to such items as state of service, jobs, customer service history, specific technician productivity and customer retention
  • Maintain reporting spreadsheets within timeframes


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Outsourcing/Offshoring

HR / Administration / IR

Customer Service

Graduate

Proficient

1

Australia, Australia