Service Engineer Verification (m/f/d)

at  Veridos GmbH

We make identities more secure every day.
Service Engineer Verification (m/f/d)
Location: Munich
Stellen-ID: 24583
Business Sector: Veridos GmbH
Veridos handles innovative, large-scale projects every day. Whether it’s transferring 40,000 handwritten pages to a centralized population register, establishing a nationwide IT and data capture infrastructure, or issuing a country’s first standardized national smart ID cards – the experts at Veridos can expect to be regularly involved in interesting, ground-breaking and large-scale projects such as These.
Do you want to support our mission to provide governments around the world with the best identity solutions for their citizens? Would you like to do your bit to make the world a little safer for everyone?
Veridos is a valued and trusted partner of governments and regional authorities all over the world – we already count more than 70 countries among our clients. In addition to our headquarters in Berlin and offices in Munich, Veridos also has representatives around the world, including the United States, Canada, Mexico and the United Arab Emirates. We currently employ around 900 people worldwide.
Our very international team includes people from a variety of academic and professional backgrounds and many different countries. Collectively, we speak more than 10 different languages.
For our Service & Maintenance department, we are looking for a
Service Engineer Verification (m/f/d)
at the Munich or Berlin location.

Your main tasks:

• Second level support for Verification solutions:
• Remote and on-site corrective maintenance (Incident Management HW and SW)
• Close cooperation with HelpDesk, IT HW and SW Support, 3rd level support, Veridos internal business lines and manufacturers

• On-site preventive maintenance (HW and SW)Creating and updating maintenance procedures

Your profile:

• Software Application support experience
• Electromechanical experience is a must (eGates will be an advantage)
• DB basic Knowledge (PostgreSQL and Oracle preferred)
• IT Infrastructure general knowledge (OS, Linux, Network, PKI)
• Strong problem solving, troubleshooting and root cause analysis skills
• Ability to work independently on complex technical tasks and under pressure
• You are fluent in English and bring good communication skills
• Strong customer oriented
• Any certificate or training for Oracle / Microsoft / Networks will be an advantage

• ITIL Foundations will be an advantageWilling to travel (20-30%)

What we offer you:

• Benefit from flexible working hours and 30 vacation days per year
• Take advantage of our wide range of training and further education opportunities
• An exciting field of work as well as opportunities and possibilities to work in an international and dynamic environment

• Working on an equal footing with committed and competent colleagues is a matter of course for usLikewise, an employer-financed company pension scheme

• Wir sind ein Unternehmen mit chancengerechter Unternehmenskultur! Wir schätzen Vielfalt in all ihren Formen und schaffen ein inklusives Arbeitsumfeld, das frei von Vorurteilen, Diskriminierung und Belästigung ist und in dem sich alle Beschäftigten zugehörig fühlen. Wir begrüßen alle Bewerbungen, unabhängig von Geschlecht, Alter, ethnischer Herkunft, sozialem und kulturellem Hintergrund, Religion, Behinderung oder sexueller Orientierung.
  Did we spark your interest?
  We are looking forward to receiving your application. Please make sure to let us know your earliest starting date.
  Veridos GmbH
  Prinzregentenstr. 161, 81677 Munich

• Second level support for Verification solutions:
• Remote and on-site corrective maintenance (Incident Management HW and SW)
• Close cooperation with HelpDesk, IT HW and SW Support, 3rd level support, Veridos internal business lines and manufacturers
• On-site preventive maintenance (HW and SW)Creating and updating maintenance procedure