Service Technician

at  Vector NZ

JOB DESCRIPTION

At HRV we believe everyone should love the feeling of coming home. In fact, since we started in 2003, we’ve helped over 500,000 Kiwis love the feeling of coming back to a warm, dry home. We provide whole home solutions, covering Ventilation, Water Filtration, Heat Pumps, Air Conditioning and EV Charging.
Since 2017 we have been part of Vector Limited, so you know you have the backing of a company that is transforming the energy sector.

If you enjoy meeting and talking to new people every day, and customer satisfaction is your goal, then we want to hear from you! We offer a friendly and inviting team environment with full training and ongoing support provided. If you enjoy problem solving, building relationships, and working with a variety of people across New Zealand, keep reading!

Our teams work with a range HVAC products including leading brands like Panasonic. On a typical day you will deliver outstanding customer service and:

• Work alongside an electrician to install and service our products in residential homes to match best practice guidelines.
• Support our customers with any questions or issues they experience.
• Pitch our range of healthy home solutions.
• Be a champion of our Health and Safety protocols.

To succeed in this role, we’re looking for someone with:

• Knowledge or interest in the HVAC field – ideally with the desire to further develop their skillsets.
• Physical fitness (you’ll be able to use ladders and work within confined roof spaces).
• Competent with hand and power tools.
• A strong problem-solving mindset and the ability to follow plans.
• Punctuality, with the ability to work within timeframes.
• A passion for delighting our customers.
• An ability to work within a team environment.