Software Engineering Manager

at  Bold Commerce

WHO IS BOLD COMMERCE?

Bold Commerce powers personalized checkout experiences for leading omnichannel retailers and direct-to-consumer brands.
As a leader in the composable commerce space, Bold makes checkout better, boosting profitability by enabling personalized, customer-specific checkout flows designed to increase the Checkout Power Trio of conversion, AOV, and LTV - not just conversion. Built with a composable & headless architecture, Bold Checkout fits with any commerce stack, making it easy to overcome platform limitations. Leading omnichannel retailers like Harry Rosen and Staples Canada trust their business with Bold Checkout.
Named one of Built In Austin’s Best Places to Work, Canada’s Top Employers for Young People, and Manitoba’s Top Employers, we’re a dynamic team that truly cares about building the future of ecommerce. We live by the BUILDERS Code, a shared set of practices, beliefs, and values that help shape this remote-first company.
Founded in 2012, with team members (Builders) located throughout Canada and the U.S., and backed by investors like OMERS Ventures, WhiteCap Venture Partners, and Round13 Capital, Bold is leading the way to a better, composable ecommerce future.

ABOUT THE ROLE

Bold is looking for an Engineering Manager to lead initiatives and grow our technical teams with a focus on achieving company goals. The ideal candidate will foster clear communication, teamwork, and leadership development across multiple app teams. You’ll bring your technical expertise to guide and support our engineering department, creating an innovative environment where teams have the tools they need to excel.

WHAT YOU’LL DO

• Collaborate with the Product Team to understand the vision and strategy, and help develop the product roadmap.
• Communicate strategic context and priorities to delivery teams.
• Ensure continuous delivery of value by removing roadblocks and supporting development teams.
• Be accountable for software quality, reliability, and performance.
• Focus on individual development by setting clear expectations, enabling responsibility, and fostering accountability.
• Conduct regular 1:1s and check-ins, contributing to a culture of continuous feedback.
• Grow and develop the team by identifying learning opportunities and promoting collective growth.
• Contribute to lean software development practices through hands-on coaching and training.
• Lead technical initiatives, including architecture and design reviews, with leaders and individual contributors.
• Collaborate with People Operations on recruitment strategies, interviewing, and hiring developers.
• Develop and implement onboarding programs to maximize new hire effectiveness.
• Communicate key changes and concepts across the Engineering Team.
• Oversee and manage the team’s on-call rotations, ensuring long-term solutions for production incidents.
• Carry out additional management and leadership duties as assigned by the VP, Engineering Technology.