Software Engineering Manager

at  Wells Fargo

APPLICANTS WITH DISABILITIES

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

WELLS FARGO RECRUITMENT AND HIRING REQUIREMENTS:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process

Required Qualifications:

• 4+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 2+ years of Leadership experience
• 3+ years of SRE practice experience including observability, DevOps, IT Service Management, and hosting platform

Desired Qualifications:

• 3+ years of incident management experience (major incident, enterprise level incidents, customer-impacting incidents, etc.)
• 3+ years of ITIL experience
• 2+ years of Agile experience through delivery team, Product Owner, or Scrum Master roles
• Strong verbal, written, and interpersonal communication skill

Wells Fargo is seeking a Software Engineering Manager to lead Platform Services technology transformation aligned to Shared Services by igniting a culture of Site Reliability Engineering practices. The leader will define the vision, strategy, and roadmap for ensuring software quality of products delivered into production that are secure, stable, and reliable. As part of Site Reliability Engineering in Consumer Technology and Wells Fargo Technology, you will work to innovate, automate, and enable teams to deliver products and services through the Agile methodology, CI/CD, Continuous Testing and Inspection, Test Automation, Resiliency, and evolve Test Data Management and Analysis leveraging AI/ML Capabilities.

In this role, you will:

• Manage, coach, and develop a team of individual contributor engineer roles with low to moderate complexity and less experienced managers who are responsible for building high quality capabilities with modern technology
• Ensure adherence to the Banking Platform Architecture, and meeting non-functional requirements with each release
• Engage with architects and experienced engineers to incorporate Wells Fargo Technology technical strategies, while understanding next generation domain architecture to enable application migration paths to target architecture, for example, cloud readiness, application modernization and data strategy
• Function as the technical representative for the product during cross-team collaborative efforts and planning
• Identify and recommend opportunities for driving resolution of technology roadblocks including code, build and deployment while also managing overall software development cycle and security standards
• Act as an escalation partner for scrum masters and the teams to make decisions and help remove impediments, obstacles, and friction while encouraging constant learning, experimentation, and continual improvement culture
• Build engineering skills side-by-side in the codebase, conduct peer reviews to evaluate quality and solution alignment to technical direction, and guide design, as needed
• Interpret, develop, and ensure security, stability, and scalability within functions of technology with low to moderate complexity, as well as identify, manage and mitigate technology and enterprise risk
• Collaborate and consult with the Product Managers/Product Owners to drive user satisfaction, influence technology requirements and priorities in the product roadmap, promote innovative and intelligent solutions, generate corporate value and articulate technical strategy while being a solid advocate of agile and DevOps practices
• Interact directly with third party vendors and technology service providers
• Manage allocation of people and financial resources for technology engineering including career development and performance management for engineers and managers on the team
• Hire, mentor and guide talent development of direct reports to build the skills required to effectively design and deliver innovative solutions for the supported product areas/products

Required Qualifications:

• 4+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 2+ years of Leadership experience
• 3+ years of SRE practice experience including observability, DevOps, IT Service Management, and hosting platforms

Desired Qualifications:

• 3+ years of incident management experience (major incident, enterprise level incidents, customer-impacting incidents, etc.)
• 3+ years of ITIL experience
• 2+ years of Agile experience through delivery team, Product Owner, or Scrum Master roles
• Strong verbal, written, and interpersonal communication skills