Solutions Consultant

at  Hamilton Lane

Hamilton Lane is looking to expand our team to satisfy the needs of our growing client base. Hamilton Lane is built on collaboration, teamwork and integrity. Our employees pursue excellence and always strive to do the right thing. We invest in our employees, clients and partner relationships, as well as, in the technology and resources necessary to remain competitive, working in a competitive environment that inspires innovation.
What we do:
As a recognized leader in providing Private Markets Solutions to clients across the globe we manage approximately $120.2 billion in discretionary assets and have oversight of an additional $782.9 in non-discretionary assets as of December 31, 2023.
The Opportunity:
The Solutions Consultant role is meant to provide support to our sales and customer success teams, as we look to increase revenue and client satisfaction. They would serve as an expert on all aspects of Cobalt and the supporting services.
This position will work side by side with our sales team on the maintenance of Demo environments and will be expected to demonstrate the more technical aspects of our systems. They will support our client team with complex onboardings, complex client requests, and custom-built reporting.

Your responsibilities will be to:

• Contribute across the team as a product, service, and industry Subject Matter Expert
• Participate in the acquisition and retention of customers by communicating and demonstrating the value of Cobalt LP and our related services
• Provide pre-sales support to the sales team, including demonstration of advanced product capabilities
• Supply prospective customers with product and solution advice during the sales process
• Provide post-sales support to the customer success team, including identifying solutions for complex customer needs
• Provide support to the product and development teams, including contributing to the design and testing of new and existing features
• Contribute to product and service strategy planning with functional team leads and company leaders

Your background will include:

• 3+ years experience in a financial services investment, operations, or research role
• Experience in SaaS technology and private markets preferred
• Experience working with iLEVEL preferred
• Must have excellent communication skills, and be able to comfortably interact with clients and prospects
• Must have proven technical skills, including proficiency in financial reporting and performance measurement concepts
• Possesses a sales and customer first mindset and is energized by helping the team achieve revenue goals
• BA/BS in related field, with advanced degrees or certifications a plus

Benefits
At Hamilton Lane, our benefits philosophy is simple. To provide our employees with a competitive suite of benefits and services to help navigate through the complexities and challenges of working, living, raising a family, and eventually retiring.
To do this, Hamilton Lane offers the following benefits:
Enhancing Your Physical and Emotional Health
Employees have access to healthcare coverage, mental health resources, health & fitness reimbursement program, and Wellness Rewards Program.
Developing Your Career
Tuition and certification reimbursement program are available along with continual education and development trainings for you to grow with Hamilton Lane.
Supporting Your Family & Community
For our communities, Hamilton Lane provides paid time off to volunteer, matches your donations to charitable organizations, and compensates for referring qualified candidate that join our team.
For growing family, we offer an adoption reimbursement program, paid time off for new parents and newlyweds, and provide travel support for nursing
parents.
Safeguarding Your Financial Wellbeing
Hamilton Lane contributes to retirement programs and offers an employee stock purchasing plan.
Diversity Pledge
At Hamilton Lane, we prioritize the value of diversity and intentionally cultivate an environment that embraces the strength derived from our collective differences. Recognizing the industry’s need for change, we address the hesitancy of underrepresented groups, particularly women and people of color, to apply unless meeting every criterion. We welcome applications from women, men, people of color, veterans, the LGBTQ+ community, and those returning to the workforce, even if not meeting every job description requirement, including education level. Your unique contribution is not just welcomed but essential to our success.
If you need a reasonable accommodation to complete your application, please contact Human Resources at
humanresources@hamiltonlane.com
.
We offer a competitive salary, annual discretionary bonus and a comprehensive benefits package which includes: Medical, Prescription, Dental, Paid Time Off, 401k plan, Life and Disability Insurances, Tuition Reimbursement, Employee Stock Purchase Program, Health Club Reimbursement and Flexible Spending Accounts.
Hamilton Lane is an affirmative action-equal opportunity employer. All qualified applicants will be considered for employment without regard to their race, color, creed, religion, sex, pregnancy, national origin, ancestry, citizenship status, age, marital or partnership status, sexual orientation, gender identity or expression, disability, genetic predisposition, veteran or military status, status as a victim of domestic violence, a sex offense or stalking, or any other classification prohibited by applicable law.
If you need a reasonable accommodation to complete your application, please contact Human Resources at
humanresources@hamiltonlane.com

• Contribute across the team as a product, service, and industry Subject Matter Expert
• Participate in the acquisition and retention of customers by communicating and demonstrating the value of Cobalt LP and our related services
• Provide pre-sales support to the sales team, including demonstration of advanced product capabilities
• Supply prospective customers with product and solution advice during the sales process
• Provide post-sales support to the customer success team, including identifying solutions for complex customer needs
• Provide support to the product and development teams, including contributing to the design and testing of new and existing features
• Contribute to product and service strategy planning with functional team leads and company leader