Solutions Engineer II

at  Fabric

WHO WE ARE:

We are a brilliant team making our history to evolve the commerce industry. fabric is the next-generation commerce platform that is designed to provide the commerce services customers expect so they can build world-class experiences, anywhere.
fabric is on a mission to revolutionize commerce for everyone, and we empower businesses that are striving to deliver commerce that drives conversion and customer outcomes. Leading retailers, including Chico’s, Brooklinen, and Ashley’s Furniture, trust fabric to run their modern commerce business. Headquartered in San Francisco, fabric was founded in 2017 by a group of industry veterans determined to bring the same technical principles found at Amazon to retail.
No matter what field you are in, fabric has exciting opportunities for people passionate about making a difference and skilled at what they do!

Here are four questions you should ask yourself:

• Do I believe in fabric’s mission?
• Am I eager to build cool things?
• Am I excited to collaborate with brilliant people?
• Am I motivated to disrupt e-commerce?

If the answer is yes, we want to talk to you!

• Support the sales team with technical aspects of the sales processes
• Configure and maintain demo environments for Sales related needs, including the deployment and testing of new features to those environments
• Troubleshoot and resolve technical issues related to functionality, integrations, and performance.
• Partner and meet with clients to understand their business requirements and ensure proposed solutions meet their expectations
• Deliver bespoke demonstration scenarios for internal and external audiences
• Develop and deliver proofs of concept (POCs) in support of sales opportunities
• Become an expert on fabric products and related ecosystem technologies
• Writing technical responses to RFP/RFQ/RFIs
• Contribute to the development of product documentation, knowledge base articles, and best practice guidelines.
• Intake of customer feedback in order to communicate with product & engineering teams for potential roadmap initiatives