Staff Full Stack Engineer

at  Voiceflow

ABOUT US

Voiceflow is democratizing the creation of AI Agents by providing the world’s most advanced collaborative creation tooling, powered by the most flexible Agent developer platform.
Through democratizing the creation of AI Agents, we enable our customers to deploy automated customer experiences at global scale.
What makes Voiceflow different as a conversational AI platform is our focus on great design, collaboration, and extensibility as a platform.
Agents designed and built with Voiceflow span thousands of use cases, from drive thrus to in-car assistants, call centers, SMS bots and more. Voiceflow is loved by over 200,000 global users with some of the world’s largest companies as customers including Amazon, JP Morgan, Vanguard, Google, Delta Airlines, Vodafone, Bell, BMW, and many others.
We’re biased of course, but we believe we’re building one of the coolest products in the world. Put this claim to the test and try out Voiceflow’s free version yourself - give it a try!
Joining a new company is one of the biggest decisions we all make in life as we’re investing our most important resource - our time. At Voiceflow, we’re investing our time here because we believe in an inevitable future where many of the conversations we have with brands everyday will be increasingly automated. If that’s the future we’re all going to be a part of, then the world needs Voiceflow to ensure the teams building these conversational experiences have great tools to craft great experiences. Think of us like the Adobe creative suite for the growing world of conversational AI. You can learn more about our vision of the future here.
We’ve raised $35M USD the past 2 years from some of the world’s best investors including Felicis, Craft, True, Amazon, Google & CEOs of Figma, Webflow, Eventbrite, Invision, Producthunt, and more. We’re a small, fast growing remote team of around 45 team members from around the world, composed of dedicated and talented individuals with a core focus on engineering and product.

QUALIFICATIONS

• Experience:
• Several years of hands-on experience in software development or relevant engineering roles.
• Proven track record of successfully leading and delivering complex technical projects.
• Demonstrated ability to drive improvements and excellence across an engineering team
• Technical Skills:
• Expertise in relevant programming languages, frameworks, and tools.
• Javascript / Typescript, Node.js, React, NestJS
• Postgres, MongoDB, Redis, RabbitMQ
• Strong understanding of system architecture, design patterns, and best practices.
• Leadership and Communication:
• Excellent leadership and communication skills.
• Ability to effectively communicate technical concepts to both technical and non-technical stakeholders.
• Problem-Solving Skills:
• Strong analytical and problem-solving abilities.
• Team Collaboration:
• Demonstrated ability to work collaboratively in a team environment.

A Staff Software Engineer plays a pivotal role within Voiceflow, combining technical expertise with leadership acumen to drive innovation and project success, and help build and develop a world-class engineering team. Tasked with leading complex software development projects involving a team of engineers, you will provide strategic direction, oversee project execution, and ensure the delivery of high-quality solutions, as well as actively contribute to the design and implementation of these systems. You will also take the lead in defining the overall systems architecture and long-term evolution, ensuring the reliability and scalability of our services. You will serve as a technical mentor, guiding the professional development of engineers across the organization and helping to define and maintain the standards for engineering excellence. This role requires a seasoned professional with a deep understanding of software development, a knack for problem-solving, and the ability to communicate effectively with both technical and non-technical stakeholders, and a proven track record of helping to drive improvement across a broader engineering organization. A Staff Engineer is instrumental in fostering a collaborative and innovative environment, shaping the technological landscape of Voiceflow, and driving continuous improvement through the adoption of best practices and emerging technologies.