Store Manager / Directeur de magasin (Montreal Eaton Centre)

at  Swatch Group

The company
Swatch embraces the values that coexist in the worlds of art, design, fashion and technology; and lends to them its own spark of creativity. Thus, Swatch is considered a canvas upon which a myriad of expressions have been applied. Cutting edge style, trend setting looks and technology friendly accents have all added to the amazement of owning a Swatch.
Swatch embrasse les valeurs qui coexistent dans les mondes de l’art, du design, de la mode et de la technologie, et leur prête sa propre étincelle de créativité. Ainsi, Swatch est considérée comme une toile sur laquelle une myriade d’expressions ont été appliquées. Un style d’avant-garde, des looks qui définissent les tendances et des accents technologiques ont tous ajouté à l’émerveillement de posséder une Swatch.
Job description
As a Store Manager, you’ll directly report to the Brand Manager and take full responsibility for the business’s overall management. Your key role includes ensuring strict adherence to company policies and procedures, driving sales by motivating staff, and providing exceptional customer service to foster sales growth. You will execute and meet operational objectives, possessing Swatch Core Competencies: Customer Focus, Drive for Results, Build Effective Teams and Relationships, Creativity and Problem-Solving, and Humility and Integrity.
Starting base pay of $58,000.00 plus monthly performance bonus.

• Customer Service & Sales Generation: Lead by example in delivering excellent customer service, set sales targets, coach the team to meet these targets, and ensure product knowledge is up to par.
• Operations: Manage daily operations, schedule staff efficiently, control payroll, adhere to inventory control processes, and ensure all reporting is accurate and timely.
• Personnel Management: Oversee recruitment, training, and disciplinary processes to ensure a high-performing team, promote a positive work environment, and manage performance evaluations and development plans.
• Visual Merchandising: Execute merchandise launches in line with company standards and maintain store presentation.
• Compliance: Maintain safety standards, act as a policy and procedure role model.
  Le salaire de base initial est de 58 000 $, auquel s’ajoutent des primes de performance mensuelles.