Support Services Coordinator, SIS, VisionFund International

at  World Vision International

VisionFund’s work seeks to end intergenerational poverty through financial products and services. We’re about the long-term change that ensures children can break free of the poverty cycle, for good.
By supporting people and communities living in poverty to develop and grow their livelihoods, VisionFund is catalysing sustainable economic growth to break the cycle of poverty, so that children can reach their potential as communities thrive.
Learn more about us:
visionfund.org
VisionFund is World Vision’s microfinance provider serving vulnerable clients through loans, savings, and insurance. We enable families to grow their livelihoods in hard to reach, rural locations in 28 countries so that caregivers can create secure futures for their children. We believe in brighter futures for children; empowering families to create incomes and jobs; unlocking economic potential for communities to thrive. Join VisionFund as we seek to end intergenerational poverty through microfinance.
Join VisionFund as we seek to end intergenerational poverty through microfinance.
Preferred location: Colombia or anywhere in Latin America where VF/WVI is registered to operate.
Please submit your CV in English
Purpose of positon
The Support Services Coordinator, SIS (Strategy, Impact & Services) provides support services to the Strategy Department. Ensures services maximise effectiveness of support functions including but not limited to administration, travel/meeting support, and project management. Coordination of this work in conjunction with other GC departments and external contractors ensures delivery of appropriate and cost-effective service solutions in line with partnership standards. This role will also provide support services to the Senior Leadership Team via the President’s Office. Including, but not limited to administration, calendar management, travel/meeting/event support.
Major Responsbilities
General Support and Administrative Duties:

Serve as a coordinator and point of contact for the Portfolio Strategy Advisor, People and Culture Director, and Chief Strategy Officer. Requires handling information, relationships, and communications confidentially and professionally with scope of the following:

• Support Advisor to the Chief Strategy Officer and People and Culture Director with scheduling, communications, and task tracking (calendar support).
• Monitor & track employee vacation/ sick balances, manage expense reports and processing of purchase requests/ purchase orders, and related reports as necessary.
• Attend & support key meetings to facilitate agendas, prepare meeting notes and action plans.

Travel and Meeting Management

• Assist with travel logistics, including transportation, lodging, itineraries, visas, etc
• Assist in preparation of agendas, plans, and coordination of meetings/events on behalf of Strategy Team (eg. Team meetings, cross-departmental meetings, forums, etc.)
• Prepare, format, and aggregate Board, & SLT pre-reads and presentations from Strategy team members for CSISO.

Special Projects and Project Management

• Support comms, engagements, and any contracting arrangements with MFIs, WVI, and external contractors.
• Periodically research, assess, and organise industry and MFI related information and performance data.
• Support other special projects and reviews as requested.

Support to the Senior Leadership Team (SLT) via the President’s Office

• Calendar Management/meeting co-ordination.
• Assistance with Meetings/Conferences/Event Logistics including on-site assistance, itineraries, registration etc.
• Travel arrangements including, flights, accommodation, venue research, visas etc.
• Maintaining email groups, contact lists, etc.
• Assistance with Expense claims.

Knowledge, Skills and Competencies

Required Professional Experience

• Three to five years of experience providing administrative and support services in a multicultural environment.
• Relevant degree, ideally in one of the following areas: Management, Social Sciences or other.
• High proficiency using MS Office (Word, Excel, PowerPoint, Outlook, Teams), research skills, ability to set up PC based audio/visual systems as well as tele/video conferencing, etc.
• Fluent in both English & Spanish.
• Significant experience in project or program coordination in order to achieve key operating results in a unit (minimum of 2 yrs).
• Demonstrated experience in communicating effectively both orally and in writing.
• Strong analytical and problem-solving skills as well as strong organization and time management skills, that reflect the ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
• Ability to work independently with only general guidance on a variety of special projects.
• Ability to handle confidential information and situations with utmost tact and diplomacy.
• Demonstrated financial monitoring and budgeting skills.
• Able to work to deadlines and prioritize work effectively.
• Ability to thrive in a cross-cultural and Christian faith-based environment.

Preferred:

• Project management skils
• Positive interpersonal skills; ability to work with high profile individuals externally, as well as, collaborate internally.
• Good professional presentation, demeanor and attitude.
• Good Excel Spreadsheets skills

Work Environment/Travel:

• Ability to use computer, attend meetings, travel abroad.

Applicant Types Accepted:
Local and International Applicants (IA’s) Accepte

Please refer the Job description for details