Sustainability Customer Engagement Specialist

at  International Flavors Fragrances

Job Summary
As part of Global Sustainability, the Sustainable Innovation team focuses on sustainable innovation and value creation by leveraging sustainability with customers and partners. Sustainability is a strategic priority for IFF – and an area of high interest where we receive an increasing number of customer requests. As a Sustainability Customer Engagement Specialist, you will learn how IFF enables its customers to achieve their sustainability goals in a variety of areas and actively convey this value to them. There will be an emphasis on the development of tools and training to empower our internal stakeholders to ensure our customers’ sustainability needs can be met in a streamlined way. You will report to the Director of Sustainable Innovation and work closely with our Customer Engagement Specialist.
This is a temporary position, with the potential for renewal based on performance and business need.

Key Tasks and Responsibilities

• Development of tools to better understand the nature of sustainability requests and how they are evolving
• Management of training for internal stakeholders to better access and understand high level sustainability information
• Handling and tracking of customer requests as needed
• Working closely with commercial teams to better understand the sustainability needs of customers
• Assisting in the developing and updating of communication material, templates and standards used to support and track sustainability-related requests.
• Maintenance of communication channels such as SharePoint sites
• Other ad-hoc requests related to internal communication and administration
• Opportunity to support teams of specialists

Qualifications

• A degree within the fields of environmental, business, or social sciences with good results.
• A proven interest in sustainability and are eager to have a positive impact on people and the planet.
• You are well-organized, structured, with an eye for detail and capabilities of managing multiple ongoing tasks and projects.
• You are a fast an eager learner.
• Basic IT skills including Microsoft Office Suite.
• Great communication skills
• Fluency in spoken and written English is necessary.

We expect you to be self-driven, but at the same time not afraid of reaching out. It is essential that you can use your good interpersonal and communication skills to achieve results together with others. Experience working in a matrix organization and agile work culture is an advantage.
We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.
Visit
IFF.com/careers/workplace-diversity-and-inclusion
to learn mor

• Development of tools to better understand the nature of sustainability requests and how they are evolving
• Management of training for internal stakeholders to better access and understand high level sustainability information
• Handling and tracking of customer requests as needed
• Working closely with commercial teams to better understand the sustainability needs of customers
• Assisting in the developing and updating of communication material, templates and standards used to support and track sustainability-related requests.
• Maintenance of communication channels such as SharePoint sites
• Other ad-hoc requests related to internal communication and administration
• Opportunity to support teams of specialist