Team Lead Legal Operations Processor - Writs & Levies

at  Wells Fargo

APPLICANTS WITH DISABILITIES

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

WELLS FARGO RECRUITMENT AND HIRING REQUIREMENTS:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process

Required Qualifications:

• 6+ years of Legal Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educatio

Desired Qualifications:

• Previous experience in legal order processing
• Knowledge and understanding of processing and handling writs of garnishments and levies
• Previous leadership experience, including coaching, training, and mentoring
• Previous experience in quality assurance
• Experience with Wells Fargo systems such as Hogan, 1LLG (One Liens, Levies, and Garnishments), EDIV (Enterprise Document Image Viewer)
• Ability to achieve high production and quality standards
• Ability to identify potential operational issues and legal risks
• Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
• Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment
• Ability to read and interpret legal document

Wells Fargo is seeking a Team Lead Legal Operations Processor in the Deposit and Legal Services department as part of the Writs & Levies team as part of Global Operations. Learn more about the career areas and lines of business at wellsfargojobs.com .

In this role you will:

• Support performance in the daily activities of teams that handle subpoenas, levies and other legal document inquiries for efficiency, quality control and overall effectiveness of team
• Provide feedback and present ideas for improving or implementing processes and tools with functional area impact
• Perform or guide others on complex operational tasks or initiatives that require planning, evaluation, and interpretation
• Respond to escalated inquiries from internal customers or external customers, government agencies or outside attorney’s
• Independently prioritize work and provide daily leadership and mentorship to team
• Lead projects or initiatives to improve operational performance, implement new or reviewed processes or procedures to reduce risk exposure
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
• Interact with internal customers
• Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

Schedule:

• Day shift with open ended requirement to support business needs and volumes, 9:00 am PST/MST start time and end time vary

Training:

• You will receive in-depth on-the-job training, and coaching to learn about Wells Fargo banking products, procedures, and services.
• Training will be for 2-4 weeks. Training hours are 9:00 a.m. - 6:00 p.m. Monday - Friday PST/MST. You are required to attend the full duration of this paid 2-4 weeks of training.
• Your regular work schedule will be based on business need and may include working at least one weekend day and some holidays.

Required Qualifications:

• 6+ years of Legal Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Previous experience in legal order processing
• Knowledge and understanding of processing and handling writs of garnishments and levies
• Previous leadership experience, including coaching, training, and mentoring
• Previous experience in quality assurance
• Experience with Wells Fargo systems such as Hogan, 1LLG (One Liens, Levies, and Garnishments), EDIV (Enterprise Document Image Viewer)
• Ability to achieve high production and quality standards
• Ability to identify potential operational issues and legal risks
• Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
• Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment
• Ability to read and interpret legal documents

Posting Location:

• 1305 W 23rd St, TEMPE, AZ 85282

Job Expectations:

• This position offers a hybrid work schedule
• Ability to work on-site at the posted work location
• Overtime based on business need and volume of the Deposit and Legal Services department, may become required

This position is not eligible for Visa sponsorship