Technical Support Advisor - Contact Centre
at City FM Australia
Mulgrave VIC 3170, Victoria, Australia -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 20 Oct, 2024 | Not Specified | 20 Jul, 2024 | N/A | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
THE OPPORTUNITY:
This role offers a proactive, motivated and tech savvy team player the opportunity to join a dynamic, high performing team. You will support our partner - Coles with your technical resource skills, remotely monitoring Refrigeration, HVAC and Lighting systems within stores. This is a Permanent opportunity working 4 days on, 4 days off between 4:30pm and 9:30pm. Weekends will be required for this shift rotation. You will be required to attend the office on the first Monday and Tuesday of each month on a rotating basis.
Responsibilities:
- Working within a fast-paced Contact Centre environment that operates 24/7 and provides Contact Centre services to our partners
- Work in a control room environment, monitoring alarm systems
- Manage high volume of outbound calls to field technicians and stores
- Accurately enter data
- Deliver customer service to our partners and our field-based team members in our state of the art technical and sustainability centre
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
Other
Graduate
Proficient
1
Mulgrave VIC 3170, Australia
